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Job description
Team Member Opportunity At Long John Silver's
For over 50 years, Long John Silver's has been serving up golden, crispy seafood and creating treasured moments for families worldwide. With nearly 500 locations, we're proud to be the world's favorite seafood destination for batter-dipped wild-caught whitefish, shrimp, chicken, and our legendary hushpuppies. And, of course, no visit is complete without ringing the bell on your way out—a tradition that celebrates great food and even better experiences.
Guided by our vision to be the world's favorite seafood restaurant, we empower our people to bring this to life every day through our shared PIRATE values:
People First: We prioritize our people, both our crew members and our guests—by fostering a supportive environment where everyone is valued, respected, and empowered.
Integrity: We uphold the highest standards of honesty and transparency in all we do, ensuring that every action reflects our commitment to integrity.
Recognition: We celebrate and acknowledge the hard work and achievements of our crew, recognizing that their contributions are key to our success.
Accountability: We take ownership of our actions and decisions, ensuring that we are responsible and reliable in delivering on our commitments.
Teamwork: We believe in the power of collaboration, working together as a team to achieve our goals and deliver the best experiences for our guests.
Excellence: We strive for excellence in everything we do, consistently aiming to exceed expectations and deliver the highest quality in our products and services.
We're looking for a motivated Team Member to join our team and get outstanding guest experience!
Key Responsibilities:
Ensures 100% satisfaction for all LJS (Long John Silver) guests
Greet and positively engage guests
Accurately accept the guests' orders and process payment
Prepare every order exactly as guest requested, with the highest quality product, as quickly as possible
Solves customer concerns immediately utilizing BAM! and ensures they leave happy and satisfied
Keeps service area stocked, dining room tables and floor clean, and cleans and restocks restrooms
Arrives on shift with a positive attitude and contributes to the success of the restaurant
Treats all guests and team members with respect
Accountable for positive engagement at every guest encounter
Ensures all ingredients and food products are stored, handled, prepared, and presented with the greatest care and concern for guest satisfaction and food safety
Consistently follows preparation procedures and cooking methods to produce high quality products to include the shortening management
Provides, to every guest, bell-ringing quality service and taste experience
Maintains clean, safe, and comfortable work area for guests and team members
Clean as you go mentality - Ensure the restaurant's interior and exterior, including furnishings and equipment, are always clean and in excellent working condition
Provides an environment that encourages guests to return
Perform other duties as assigned by restaurant management
Role Requirements:
Must be 16 years of age or older
Must have reliable transportation and the ability to work rotating shifts
Take absolute pride in everything you do
Value customer service and hold the ability to positively impact our guests' experience
Work well in a fast-paced environment
Practice high quality food and cleanliness standards
Bring an upbeat energy and positive attitude to the team
Has a commitment to timeliness and a sense of urgency
Ability to interpret and follow instructions
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials
Physical Demands:
While performing the duties of this role, the employee is regularly required to:
Regularly required to stand and walk; talk and hear to communicate with employees; and taste/smell.
Frequently required to handle, feel and reach with hands and arms.
Occasionally required to sit, climb, or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.
Specific vision abilities required for this role include peripheral vision and the ability to adjust focus.
Occasionally exposed to cooking fumes. The noise level in the work environment is usually moderate.
Ability to meet deadlines and adapt to changing priorities.
Intermittent travel may be required for training, regional support, etc.
Join us and be part of a team that creates a welcoming atmosphere and a "bell-ringing" experience!
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Benefits
Paid time off
Flexible schedule
Referral program
Paid training
Employee discount
Worksite address
new martinsville, WV, 26155, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.