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Job description
Job Description
TECHNOLOGY director
Full Time | On-Site
Overview
West Edge is a creative agency at the intersection of marketing, technology, and experience. We’re seeking a Technical Director to lead the agency’s technical strategy, infrastructure, and execution across web, digital, and immersive platforms. This role blends hands-on technical leadership with strategic oversight, ensuring systems are stable, scalable, and future-ready while supporting the agency’s growth in web, AI, and XR capabilities.
Core Responsibilities
Technical Leadership & Strategy
Define and maintain the agency’s overall technology roadmap.
Lead the evaluation, selection, and implementation of new tools, platforms, and technologies.
Ensure the agency’s technology stack supports creative innovation and operational efficiency.
Bridge communication between creative, development, and operations to align goals and timelines.
Web & Digital Operations
Oversee all web development operations across 100+ client sites.
Ensure stability, uptime, scalability, and security of hosting environments (WordPress/WP Engine).
Manage core, theme, and plugin updates, QA, and deployment workflows.
Standardize processes for builds, testing, and documentation across projects.
Support API integrations, automation, and data interoperability between client and internal systems.
Infrastructure & Security
Oversee company network, wifi, and integrated systems to ensure uptime and efficiency
Maintain technical infrastructure, including DNS, SSL, backups, and hosting relationships.
Implement and monitor security best practices for both client and internal systems.
Manage user access, permissions, and credential hygiene across all platforms.
Establish and enforce Service Level Agreements (SLAs) for uptime, response times, and maintenance.
Lead system integrations between Workamajig, Google Workspace, and other core platforms.
Automate workflows to improve efficiency, reduce manual effort, and increase department visibility
Oversee data flow, backups, and reporting between systems for business intelligence
Team Development & Vendor Management
Mentor and manage developers, freelancers, and technical partners.
Maintain documentation, SOPs, and training resources for internal use.
Build and maintain a roster of trusted technical vendors and partners.
Ensure cross-functional collaboration between development, design, and client success teams.
Innovation & Future Tech
Research, test, and recommend emerging technologies in AI, AR/XR, and automation.
Collaborate with creative teams to bring interactive and immersive ideas to life.
Translate R&D prototypes into scalable production-ready solutions.
Stay ahead of digital trends, ensuring the agency remains a leader in creative technology.
Qualifications
7+ years of experience in digital or creative agency environments.
Proven leadership in technical strategy, web operations, and digital infrastructure.
Expert-level knowledge of WordPress, PHP, JavaScript, MySQL, HTML/CSS, and related frameworks.
Experience with Cloudflare, WP Engine, AWS, and CI/CD deployment workflows.
Experience with AI tools, XR platforms, and automation systems.
Strong communication, documentation, and leadership skills.
Ability to balance hands-on problem-solving with long-term strategic planning.
Compensation
Competitive salary based on experience
Profit sharing eligibility
Health, vision, and dental insurance
401K with 4% Company match
Paid Time Off
Flexible and hybrid work schedule
Company Description
West Edge is a creative agency at the intersection of marketing, technology, and experience. We’re seeking a Technical Director to lead the agency’s technical strategy, infrastructure, and execution across web, digital, and immersive platforms. This role blends hands-on technical leadership with strategic oversight, ensuring systems are stable, scalable, and future-ready while supporting the agency’s growth in web, AI, and XR capabilities.
West Edge is a creative agency at the intersection of mar
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Worksite address
chesapeake, VA, 23322, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.