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CyberForce Global

Technical Account Manager

boston, MA

Check who can apply and the requirements below before continuing.

About this opportunity

CyberForce Global lists this Technical Account Manager opportunity in boston, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Direct message the job poster from CyberForce Global

Senior Consultant - Building GTM teams for Venture-Backed Technology Start-Ups

Technical Account Manager - ASPM / Cyber Security/ GTM

Location: Boston US (2-3 days in office)

About the Company

Our client is a high‑growth application security (ASPM) software startup, building innovative solutions that help organisations secure modern applications at scale. Operating at the intersection of product, engineering, and go‑to‑market teams, the company partners closely with enterprise customers to drive adoption, value, and long‑term success.

The Role

As a Technical Account Manager (TAM) , you will play a critical role in managing and growing strategic customer relationships. You’ll act as the primary technical point of contact, ensuring smooth onboarding, strong adoption, and measurable customer outcomes. This role sits at the heart of the business, bridging customers with product, engineering, and GTM teams.

The ideal candidate brings a strong background in application security or identity‑related technologies, thrives in startup environments, and has deep experience collaborating with sales and customer success teams.

Key Responsibilities

Own and manage technical relationships with enterprise customers, ensuring successful product adoption

Lead customers through implementation, onboarding, and ongoing optimisation

Act as a trusted technical advisor, providing best practices and strategic guidance

Partner closely with product and engineering teams to relay customer feedback and technical requirements

Support renewals and expansion opportunities alongside sales and account teams

Requirements

5+ years of experience in customer‑facing technical roles (e.g., Technical Account Manager, Solutions Engineer, Sales Engineer)

Strong knowledge of application security, identity, access management, or related security technologies

Proven experience working in fast‑paced startup or high‑growth SaaS environments

Demonstrated ability to collaborate cross‑functionally with GTM and technical teams

Excellent communication, relationship‑building, and problem‑solving skills

If you are a successful applicant, someone from our team will reach out!

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Worksite address

boston, MA, 02298, US

Who can apply

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