Technical and Quality Director

Job description

Summary

Plan, organize and direct: Process Engineering Group

Conversion / Quality Assurance Engineering Group

Quality Control Engineering Group

Quality Lab Group

Provide leadership in maintaining and improving the SMC technology base, continuously improving product quality, driving process control, and technical customer support

Provide technical leadership and support as required for all internal SMC departments and external customer base

Facilitate and organize the effectiveness of the Quality management systems, including QA, Contract Review, Certifications, Specifications, NDT administration, records, Internal and External Audits, and Corrective Actions for both the New Hartford and Dunkirk facilities

Essential Functions

Manage the facility's technical resources to best serve SMC's strategic needs

Direct any required claims and customer complaint investigations

Technical leadership to support and improve the New Hartford primary (VIM), secondary melting (VAR and ESR)

Technical leadership to support and improve the Dunkirk conversion operations

Provide technical oversight of the raw material purchasing activities

Serve as Management Representative and leadership for establishing a strong internal and external quality image

Define and establish appropriate monitoring and control systems (e.g., SPC) for key process parameters

Define, develop and execute a Quality Assurance program, ensuring best practices are in place and being followed

Direct and lead the necessary technical evaluations and projects to improve process control, product quality, yields, reduce costs, and reduce scrap

Monitor and report key metrics for weekly, monthly, and quarterly business reviews

Budgetary responsibility for the Process, and Quality Assurance Engineering and Lab functions

Human capital development for the Process, and Quality Assurance Engineering functions

Recommend and provide justification for capital expenditures to improve the business

Provide and ensure technical support to Sales for contract and specification review

Represent SMC in industry supported organizations or seminars that advance state of the art products and processes

Customer visits as required

Qualifications

Education and Experience:

Bachelor's Degree in Engineering is required. A BS in Metallurgical Engineering or Material Science is preferred. Advanced degree (MS or PhD) is a plus.

At least 10 years of experience in technical management of product processes and applications in nickel or other metals industry. A minimum five years of experience in the aero industry is also required, including supervisory or managerial responsibilities. The individual must have a strong Technical and / or Quality engineering background.

Special Skills:

High temperature nickel base superalloy melting or conversion experience is a plus.

Knowledge of AS9100.

Excellent written and oral communications skills and computer literacy to effectively manipulate databases, analyze data, and document results.

Competencies

Technical competence

Ability to interact with customers

Strong understanding of products and processes

Ability to troubleshoot and address customer concerns

Strong communication skills

Ability to present to senior leadership team

Physical Dimensions

Sufficient mobility and dexterity for shop floor observation and interactions.

Office and shop floor environment.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Relocation

Relocation is authorized for this position.

Benefits

Range of pay: $143,000 to $214,000 USD. Eligible to participate in the Company's Quarterly Cash Bonus Plan. 120 hours paid time off per year and 10 paid holidays. Medical, dental, vision, and basic life insurance. Eligible to enroll in the Company’s 401(k) plan.

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Who can apply

Review the original listing for work authorization, qualifications and employer requirements.