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Job description
Take the next step in your career with us.
Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge. We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs. Our people are our most important asset, and we are very proud of the quality of our team members.
Job Summary
The Technical Lead, Insurance Operations will serve as a Subject Matter Expert responsible for establishing centralized form repositories, documenting workflows, and providing product leadership and guidance to support Production Underwriters. This role focuses on reviewing daily team procedures to increase productivity and efficiency while collaborating with cross-functional teams to define common enterprise processes and contribute to Allied World's Target Operating Model Initiative.
Job Duties and Responsibilities
Product Leadership & Documentation
Gain deep understanding of Product Set including form set by related regulatory and compliance requirements
Establish centralized repository of forms for team members
Document workflows, create and maintain process maps and training materials
Technical Expertise & Process Improvement
Serve as Subject Matter Expert for system testing and projects related to the line of business
Review daily team procedures for opportunities to increase productivity and efficiency metrics
Provide training sessions, process documentation and workflow updates
Cross-Functional Collaboration
Participate in Technical Lead Work stream Project to define common processes and procedures for the enterprise
Initiate cross training opportunities between teams
Work collaboratively with Insurance and Business Operations team members
Contribute to the Allied World Target Operating Model Initiative
Professional Development & Support
Participate in Allied World Learning and Development Opportunities (online, in-person, and group training sessions)
Engage in AW Connect Conversations with meaningful, measurable and personal goals
Perform Account Coordinator duties as necessary
Qualifications
Bachelor's degree or relevant years in the industry
Knowledge of insurance and experience with internal customers
Risk Management degree and/or Professional Insurance designation preferred
Strong demonstrated negotiation and influencing skills
Excellent written & verbal communication skills
Strong organizational skills and ability to function independently
Proficient computer skills in:
Windows-based systems
Microsoft Word and Excel
Internet explorer based applications
The salary range for this role is between:
$70,000.00
Our generous benefits package includes: Health, Dental and Disability Insurance, a company match 401k plan, and Group Term Life Insurance. Allied World is an Equal Opportunity Employer. All qualified applicants will be considered for employment without consideration of any disability, veteran status or any other characteristic protected bylaw.
Working at Allied World
Our team of over 1,650 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us:
Instant membership in the Allied World — a global network of colleagues who will support your career journey
A manager who will help you build your career through a structured coaching program
Access to a full suite of learning and development tools and resources
Global Presence
Headquartered in Bermuda, Allied World has offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, Houston, London, Los Angeles, Malaysia, Manchester, Miami, Nashville, New Jersey, New York, Philadelphia, San Francisco, Singapore, Sydney, Switzerland and Toronto. We strive to provide exceptional service to our clients and distribution partners.
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Worksite address
farmington, CT, 06030, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.