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Job description
Overview
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
Why Join Q2?
Q2 is seeking a Technical Product Manager on our Backend Services team. Working with the Product & Delivery Management Teams, the Product Manager will be responsible for the strategic and some tactical aspects of the roadmap for Q2\'s suite of Backend Services products. Your work will require broad cross-product collaboration and a deep technical focus—uncovering client needs (internal and external), accurately scoping effort, creating robust documentation, developing product delivery goals, working to drive down a large backlog and actively guiding architectural transformation. Think of yourself as the glue that ties together Q2’s Online Banking platform: working with all parts of our organization to help us launch new products & integrations and evolve our existing ones so our clients can continue defining the cutting edge of banking. This position is demanding and fast paced, requiring initiative, self-motivation and deep organizational skills. You will need to acquire deep product knowledge across Online Banking products, and oversee best practices for the backend services product even when the feature falls outside your domain.
Responsibilities
Define and drive product strategy for account opening and onboarding solutions
Collaborate with other Product Managers to align products with company strategy
Manage products across all lifecycle phases
Handle vendor relationships and align forward roadmaps
Ensure regulatory and compliance requirements are incorporated
Scope, plan, and execute work across multiple engineering and product teams
Identify opportunities for new trends/features/products
Build product business cases using research, industry expertise, and financial knowledge
Assess risk of value, feasibility, and usability for product success
Communicate value and vision effectively to stakeholders
Engage with clients via Success and Sales teams as needed
Champion end-user experience and integrate best-in-class front-end design
Work with Release Management teams for release documentation and internal training
Qualifications
Bachelor’s degree; minimum 2 years of relevant experience
Financial services, banking, or fintech experience; account opening/onboarding experience preferred
Agile experience, including all phases of product lifecycle
Previous customer-facing roles
Experience evolving custom solutions to scalable products
Strong cross-functional collaboration and leadership skills
Excellent communication and data analysis skills
Self-starter with ability to deliver results
An intuitive problem solver comfortable operating in ambiguity
Detail-oriented with an eye for data analysis
An effective communicator that can align internal and external stakeholders and build cross-departmental work groups
Other requirements
This position requires fluent written and oral communication in English
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time
Health & Wellness
Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – “You Earned it”
Our Culture & Commitment: We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. Our benefits go beyond healthcare and support physical, mental, and professional well-being. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program. We believe in making an impact—in the industry and in the community.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
Applicants in California or Washington State may not be exempt from federal and state overtime requirements.
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Worksite address
charlotte, NC, 28245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.