Job description
About the Role
Every year, billions of dollars of temperature-sensitive products — vaccines, biologics, and specialty therapies — are lost to a cold chain that runs on disconnected point solutions, manual compliance work, and decisions made too late. This company is building the logistics orchestration and quality compliance platform that fixes that: one system where planning, logistics, and quality teams consolidate every data source, automate release and qualification decisions, and act on prescriptive, AI-driven recommendations in real time.
We're a Series A-stage B2B SaaS company operating in the cold chain / pharma logistics space, backed by well-known venture and strategic investors. We serve some of the world's largest pharmaceutical manufacturers and logistics providers, and our platform gets smarter with every shipment it processes.
We're hiring a Technical Product Manager / Engineer to own core platform modules and a growing roster of AI agents — someone who can go deep with customers, hold their own with ML engineers, and consistently ship product that matters.
What You'll Do
Own the roadmap for core platform modules and an expanding suite of AI agents (live risk, data summary, lane risk, documentation, LSP management, and customer-built custom agents)
Define and enforce a clear agentic contract: agents surface context and recommendations with visible reasoning, execute only what a user delegates, and log every action for audit
Spend meaningful time with customers in pharma logistics, QA, and supply chain operations — translating messy, regulated workflows into clean, simple product experiences
Collaborate daily with engineering, design, data science, and ML to deliver AI features grounded in the platform's data and knowledge layers
Define concrete success metrics (decisions automated, hours returned, releases accelerated) and track them rigorously
Maintain and communicate a well-prioritized product roadmap and clear feature requirements across cross-functional teams
What We're Looking For
Required
5+ years in product management or a technical product role, including 2+ years building AI/ML-powered B2B SaaS products
Proven track record collaborating with engineering teams to deliver software features on a roadmap
Experience creating and maintaining product roadmaps and writing detailed product requirements
Strong cross-functional collaboration skills (design, analytics, QA, data science)
Fluency in LLMs, agentic architectures, and RAG — enough to have substantive technical conversations with ML engineers without shipping AI for its own sake
Instinct to simplify: shrink scope, ship, and iterate
Customer obsession, with a portfolio of shipped products you're genuinely proud of
Based in the United States; comfortable working in a fully remote, distributed team
Nice to Have
Experience in cold chain logistics, pharma supply chain, or GxP-regulated products
Familiarity with defining and tracking KPIs for software features
Experience with agile methodologies (Scrum or Kanban)
Tech Stack (for context)
Python, Node.js, React on PostgreSQL (Supabase) and Azure Kubernetes
LLM tooling, feature flags, and modern issue-tracking tools in the development loop
Note: Visa sponsorship is not available for this role. US-based candidates only.
Compensation & Benefits
Competitive base salary: $170,000 – $200,000 annually
Equity participation
Five weeks paid time off
Full health benefits
Location
Fully remote — United States only.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.