About this opportunity
MassMutual lists this Technical Product Manager- Worksite Technology opportunity in springfield, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Team
The Worksite Technology team is expanding its investment in digital capabilities and platform modernization. You will work alongside engineers, architects, product owners, and vendor partners to transform the current ecosystem into a cloud-first, API-driven, event-enabled architecture.
This team is responsible for building and operating platforms that support Worksite products, with a strong focus on customer experience, resilience, and scalability.
The Impact
As a Technical Product Manager, you will play a critical role in delivering reliable, high-performing technology solutions that support business growth and operational excellence.
Technical Product Ownership
Own the technical product vision, roadmap, and backlog, aligning business objectives with scalable technology solutions
Translate business requirements into architecture-aligned designs and executable delivery plans
Drive prioritization across features, defects, and technical improvements
Engineering Delivery & Leadership
Lead cross-functional teams (engineering, QA, analysts) to deliver high-quality, predictable outcomes
Drive Agile execution, including sprint planning, backlog refinement, and release coordination
Participate in solution design, architecture reviews, and technical decision-making
DevOps, Stability & Incident Management
Act as the technical owner for platform stability and production operations
Lead incident triage, major incident management, root cause analysis, and resolution planning
Ensure systems meet availability, performance, and reliability targets
Drive enhancements in monitoring, observability, and operational processes
Vendor & Partner Management
Serve as the primary technical interface to vendors
Enforce SLAs, delivery quality, and engineering standards compliance
Ensure operational readiness, including support models, documentation, and incident processes
Conduct vendor reviews and drive continuous improvement
System Design & Integration
Drive delivery of microservices-based, API-first, and event-driven solutions
Oversee integrations using Kafka, APIs, and Managed File Transfer (MFT)
Guide implementation of batch processing, scheduling, and rules engines (OpenL)
Ensure alignment with enterprise architecture and cloud strategy
Operational Excellence & Continuous Improvement
Drive adoption of CI/CD pipelines, automation, and DevOps practices
Ensure readiness for production deployment, release validation, and post-release stabilization
Improve system performance, deployment frequency, and release quality
Stakeholder Collaboration
Partner with business leaders, architecture teams, operations, and vendors
Communicate technical tradeoffs, risks, and delivery status clearly and proactively
Provide transparent reporting and proactive risk mitigation
The Minimum Qualifications
Bachelor’s degree in computer science, Engineering, or related technical field (or equivalent experience)
8+ years of experience in technical product management, software engineering, DevOps, or platform engineering
8+ years of experience leading end-to-end delivery of enterprise applications in Agile environments
8+ years of experience working with cloud-native and distributed systems architectures
The Ideal Qualifications
Strong background in production support, incident management, and vendor-hosted platforms
Proven ability to translate business needs into scalable technical solutions
Strong communication, ownership mindset, and execution discipline
Strong hands-on knowledge of: Java, Spring Boot, and microservices architecture
Event-driven systems and Kafka streaming
API design and integration patterns (REST, async messaging)
Frontend frameworks (React)
Rules engines (OpenL)
Batch processing and scheduling tools (Cron or equivalent)
Managed File Transfer (MFT)
AWS cloud services and cloud-native architectures
Experience with: CI/CD pipelines, DevOps tooling, and observability frameworks
Vendor-led delivery models and SLA governance
Financial Services, Insurance or regulated industry platforms
Supporting supplemental/worksite insurance products
Ability to: Lead technical design discussions and influence architecture decisions
Balance product priorities with technical constraints and operational needs
Operate effectively in fast-paced, complex enterprise environments
Drive continuous improvement in system reliability and delivery practices
What You Can Expect at MassMutual
MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
A collaborative environment where perspectives are welcomed
Access to learning, development, and internal networks that support continuous growth and skill-building over time
Employee-led communities and forums that foster connection, learning, and inclusion across the organization
A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset
Salary Range:
$134,400-$176,400
At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
Why Join Us.
We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.
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Worksite address
springfield, MA, 01119, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.