About this opportunity
Doximity lists this Technical Program Manager, Salesforce opportunity in san francisco, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Doximity is transforming the healthcare industry. Join our mission to help every physician be more productive and provide better care for their patients.
One of Doximity's core values is stretching ourselves. Even if you don't check off all the boxes below we encourage you to apply. Doximity is full of exceptional people who bring their own unique experiences to work every day and make us all better for it!
We are seeking a Technical Program Manager with deep Salesforce expertise to serve as the connective tissue across our commercial and product ecosystem. This individual will operate at the intersection of Sales, Customer Success, Finance, Product, and Marketing, ensuring that systems, processes, and teams remain tightly aligned.
This is not a traditional PM role. You will be a player-coach—someone who can both drive execution and step into the details, including Salesforce solutioning and light development work when needed.
Your mission is to:
Eliminate friction across teams
Drive clarity, accountability, and delivery
Ensure Salesforce and adjacent systems scale with the business
You will own team rhythm, cross-functional coordination, and technical delivery—helping multiple stakeholders move quickly while maintaining structure and quality.
Key Responsibilities
Cross-Functional Leadership & Execution
Act as the primary orchestrator across Sales, Customer Success, Finance, Product, and Marketing
Identify cross-team dependencies and proactively remove blockers to execution
Translate business needs into technical requirements and Salesforce solutions
Serve as a trusted partner to GTM teams, ensuring systems support evolving workflows
Salesforce Ownership & Technical Delivery
Lead end-to-end delivery of Salesforce initiatives: Sales Cloud, Service Cloud, and related integrations
Contribute hands-on to: Solution design and architecture
Configuration (flows, validation rules, objects)
Light Apex / SOQL / integrations where needed
Partner with engineering to ensure scalable, maintainable implementations
Drive release management, QA, and deployment processes
Program Management & Team Rhythm
Establish and maintain operating cadence across teams: Sprint planning, backlog grooming, and release prioritization
Own Jira and system workflows: Ensure tickets are clearly defined, prioritized, and progressing
Lead recurring forums: Weekly execution calls
Cross-functional alignment sessions
Act as the voice of delivery, ensuring deadlines and commitments are met
Visibility, Reporting & Process Optimization
Build and maintain real-time dashboards and reporting across Salesforce and BI tools
Provide clear visibility into project status, risks, and outcomes
Continuously improve: Business processes
Data integrity and governance
System scalability and usability
Systems & Process Integration
Drive alignment across systems including: Salesforce (core)
CLM / CPQ / billing tools
Marketing automation platforms
Lead key initiatives such as: Process redesign (e.g., deal flow, amendments, renewals)
New product launches and system enablement
Data model and workflow optimization
Governance, Compliance & Documentation
Ensure SOX compliance, audit readiness, and documentation integrity
Maintain clear documentation of: System architecture
Business processes
Key workflows and dependencies
Required Qualifications
7-12 years of experience in Technical Program Management, Business Systems, or similar roles
Exceptional interpersonal skills and strong Corporate IQ
High energy
Positive attitude
Very tech forward and constantly thinking about automation, AI, and efficiency
Deep expertise in Salesforce (Sales Cloud required; Service Cloud preferred)
Hands‑on experience with: Salesforce configuration (Flows, objects, automation)
Basic development (Apex, SOQL, APIs)
Proven experience working with: Sales and Customer Success teams
Cross-functional partners (Finance, Product, Marketing)
Strong experience with: Jira (or similar tools)
Agile / Scrum environments
Preferred Experience
Background in one or more of: Healthcare / Pharma
Advertising / Media
Travel / Airlines
Experience with: CPQ, CLM, or billing systems
Marketing automation platforms
Data / BI tools
Salesforce certifications (Admin, Platform App Builder, or Developer)
Core Competencies
Systems Thinker - You understand how systems, data, and teams interact—and can design solutions that scale.
Connector / “Connective Tissue” - You naturally bring people together, align priorities, and ensure nothing falls through the cracks.
Player-Coach - You’re equally comfortable driving strategy and alignment AND rolling up your sleeves to solve problems directly.
Proactive Communicator - You anticipate needs, follow up without being asked, and keep stakeholders aligned at all times.
Operationally Excellent - You thrive in complexity and bring structure through: Clear processes, strong documentation and consistent execution rhythms.
What Success Looks Like
Cross-functional teams operate with clarity, speed, and alignment
Salesforce is a scalable, reliable backbone for the business
Projects are delivered on time with minimal friction
Stakeholders have full visibility into systems and performance
Processes are continuously improving—not breaking under growth
Compensation
The US total compensation range for this full-time position is $125,000 - $180,000 (inclusive of salary + equity). Our ranges are determined by role and level. The range displayed on each job posting reflects the approximate total target compensation for the position across the US. Within the range, individual pay is determined by factors including relevant skills, experience, and education/training. Please note that the compensation listed does not include benefits.
Benefits
Medical, dental, vision offerings for you and your family
401k with matching program
Employee stock purchase plan
Family planning support, Childcare FSA, and parental leave
Life, AD&D, and Disability
Generous time off, holidays and paid company trips
Wellness benefits ... plus many more!
EEOC Statement
Doximity is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
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Worksite address
san francisco, CA, 94199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.