About this opportunity
Concero lists this Technical Project Manager opportunity in irving, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The IT Project Manager, I&O, is a critical role responsible for driving end-to-end delivery of complex, multi-workstream infrastructure programs. This position requires a practitioner who can operate with strategic clarity and tactical precision — translating I&O objectives into executable plans, navigating ambiguity, and consistently delivering measurable business outcomes.
The PM serves as the primary delivery lead for priority infrastructure initiatives spanning marketing solutions, service monitoring solutions, cloud migration, data center operations, network modernization, end-user computing, and IT service delivery. In addition to direct project ownership, this role will partner closely with the Enterprise Systems PMO to uphold shared standards, governance rigor, and cross-functional alignment.
KEY RESPONSIBILITIES
Own the full project lifecycle — initiation through closing — for complex, multi-workstream IT infrastructure programs and portfolios
Translate I&O strategic objectives into program charters, integrated roadmaps, and measurable success metrics (KPIs/OKRs)
Manage a concurrent portfolio of initiatives, balancing capacity, risk, cross-program dependencies, and critical path constraints
Define and maintain integrated program and project plans, including milestones, release schedules, and resource forecasts
Lead structured risk, issue, and change management processes; develop remediation and mitigation plans; escalated critical items to senior leadership with clear context and recommended actions
Oversee vendor relationships, contracts, and SLAs — holding third parties accountable to delivery commitments and quality standards
PMO Standards & Governance
Establish, maintain, and continuously improve PMO standards, templates, and processes for IT Infrastructure in alignment with the Enterprise Systems PMO
Champion consistent practices for project intake, prioritization, and approval in partnership with I&O leadership
Drive executive-level status reporting, dashboards, and communication routines — delivering data-driven insights on portfolio health, spend, and risk
Apply and promote the appropriate delivery methodology (Agile, Kanban, Waterfall, or hybrid) based on project context and stakeholder needs
Ensure financial governance discipline: forecasting, budget tracking, variance analysis, and timely escalation of budget risks across programs
Stakeholder Engagement & Cross-Functional Alignment
Serve as the point of contact and accountability for project or program stakeholders across IT, Finance, Security, and Operating Company Business units
Facilitate requirements gathering, scope definition, and decision-making with technical and non-technical audiences
Define clear roles, responsibilities, and accountability frameworks aligned to I&O delivery standards
Communicate project status, risks, and decisions with precision and executive presence — adjusting style and detail level to audience
Build and sustain trusted relationships across engineering, operations, security, and vendor teams
Hands-On Delivery & Team Leadership
Directly manage high-priority or high-complexity infrastructure projects when the situation demands, leading from the front
Coordinate internal resources, vendors, and third-party partners with clear expectations, accountability, and delivery rigor
Ensure seamless transition of completed solutions to operations, including runbooks, support models, and knowledge transfer documentation
Foster a team culture of accountability, continuous improvement, and delivery excellence
REQUIRED QUALIFICATIONS
5+ years of progressive IT project and program management experience, including delivery of complex, multi-workstream infrastructure initiatives
Demonstrated expertise across IT infrastructure domains, including one or more of the following: End-user computing, collaboration tools, and workforce productivity
Cloud migration & hybrid infrastructure (AWS, Azure, GCP)
Data center operations, consolidation, or modernization
Network infrastructure
Cybersecurity infrastructure and compliance programs
Telephony, facilities, and construction-related IT projects
Strong command of Agile, Kanban, and Waterfall methodologies with the judgment to select the right approach for each context
Proven experience managing program and project budgets of $100K+
Proficiency with enterprise PM tools (e.g., Projility, Smartsheet, MS Project, Jira, or ServiceNow PPM)
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Teams) and data visualization for executive reporting
Exceptional communication, facilitation, and negotiation skills with senior and executive leadership
Demonstrated ability to manage cross-functional, geographically distributed teams with follow-through and accountability
Bachelor’s degree in Information Technology, Computer Engineering, Business Administration, or equivalent professional experience
PREFERRED QUALIFICATIONS
PMP (Project Management Professional) or PRINCE2 certification; program-level certification (PgMP) a strong plus
ITIL v4 Foundation or higher — practical experience applying ITSM frameworks to infrastructure delivery
Experience building or maturing PMO practices within an I&O or enterprise IT environment
Background in organizational change management (Prosci ADKAR or equivalent) and technology adoption programs
Experience with IT tools and software deployments, construction and building facilities IT infrastructure (structured cabling, AV, access control, etc.)
Familiarity with financial systems and IT cost allocation models (CapEx vs. OpEx treatment of infrastructure programs)
CORE COMPETENCIES
Strategic & Delivery Leadership Interpersonal & Organizational Effectiveness
Leads through ambiguity with sound judgment and a solutions-first mindset
Drives transformation and continuous improvement
Balances strategic perspective with hands-on delivery when needed
Applies disciplined risk thinking and proactive issue management
Holds self and others accountable to commitments and quality standards
Builds trust through clear, respectful, and transparent communication
Demonstrates executive presence and active listening in complex stakeholder environments
Collaborates across organizational boundaries with a service‑minded approach
Acts with integrity, reliability, and openness to feedback
Adapts communication style to technical and executive audiences
#J-18808-Ljbffr
Worksite address
irving, TX, 75084, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.