About this opportunity
Syntricate Technologies lists this Technical Records Specialist 2 opportunity in boise, Idaho. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job TitleMinimum QualificationsExperience:Monitoring record systems to identify and correct errorsInterpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programsAnalyzing information and researching a variety of sources to identify and resolve problems or issuesDealing with individuals from varying cultural and socio-economic backgrounds in stressful situationsEntering and retrieving data using a computerized record systemComposing and proofreading business correspondenceMQ SpecialtiesSome positions may require:Conducting sensitive fact finding interviewsStoring, retrieving and compiling information in a report format using database softwareUsing spreadsheet softwareReviewing/assessing health care claimsReviewing/assessing dental claimsWorking with sensitive or restricted dataOperating word processing equipment and software at the rate of 40 wpmCreating mass mailings using mail merge functionsUsing presentation software such as Microsoft Publisher and Power PointUsing knowledge of HIV medication on the job on a frequent or re-occurring basisWorking in a call center environmentSome knowledge of:Supervisory practicesData managementManaged health care systems and principlesA correctional health care environment and associated principles and practicesMedical terminologyMental health and substance use disorders programs and terminologyMedical codingFinancial record keepingGood knowledge of:University academic and/or vocational program requirements and experience applying university policies and procedures to determine graduation requirementsThe operations of a Motor Pool programMedical terminology/documentsSales & use tax and employer income tax withholdingControlled substance schedules, brand drug names; generic drug names, and other drugs with abuse potentialDistinguishing CharacteristicsThis is the second of three levels in the Technical Records Series. This class is distinguished from the Technical Records Specialist 1 by the requirement for the use of judgment, discretion, and interpretation of a variety of complex guideline policies and procedures for different programs within a related field. The incumbent is responsible for the final work and any consequence of error. The work requires extensive knowledge of department programs and objectives. The program knowledge is of such a complex nature that it typically takes new incumbents a substantial amount of time to learn. Incumbents function with considerable independence and exercise discretion in applying policies and procedures.Nature and ScopeIncumbents perform complex and difficult program support functions for multiple or highly specialized programs. Incumbents have the authority, knowledge, and judgment to devise solutions that fall outside existing policies and procedures. The work requires problem solving and negotiation skills with authority to act on decisions made. Incumbents serve as a program expert; and provide guidance and assistance regarding complex program rules and regulations to office staff and external customers. Due to the nature of the work, incumbents have frequent contact with internal and external customers, which requires good public relation skills. Incumbents function with considerable independence and exercise discretion in applying policies and procedures. The work requires extensive knowledge of department programs and objectives. Incumbents may supervise support staff or perform leadwork duties.
Worksite address
boise, ID, 83701, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.