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International Flavors and Fragrances

Technical Service Account Manager

pryor, OK

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About this opportunity

International Flavors and Fragrances lists this Technical Service Account Manager opportunity in pryor, Oklahoma. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Job Summary

Looking for a role that challenges you while making an impact on products people use every day? IFF is a global leader in flavors, fragrances, food ingredients, and health & biosciences. We partner with customers around the world to deliver sustainable, sciencebased innovations that elevate everyday products.

Health & Biosciences:Channeling our passion for nature and bioscience into sustainable, life-enhancing technologiesthat powerinnovative solutions across healthcare, food, consumer and industrial markets.

This role is based in United State and is a remote position. You will be part of a collaborative, technically rigorous, and customerfocused team where deep expertise and strong partnerships drive meaningful impact. At IFF, your potential is our inspiration. The Technical Service Account Manager in Grain Processing will be directly responsible for providing technical service to existing and new customer accounts within the Carbohydrate Processing and Fuel Alcohol markets.

Where You'll Make a Difference

Provide specialized technical and scientific support for enzyme and yeast applications in customer environments

Collaborate with sales teams during customer meetings, trainings, and onsite visits

Serve as an internal technical expert on assigned product lines, applications, and limitations

Conduct routine plant visits to perform process audits, lab analysis, and performance optimization

Analyze process and laboratory data to identify improvement opportunities and make recommendations

Develop tools or models to enhance data analysis and technical decisionmaking

Deliver customer training on product selection, application, and optimization

Provide postsale technical troubleshooting during product testing and implementation

Support account planning and identify business development opportunities from a technical and commercial perspective

What Makes You the Right Fit

Bachelor's or Master's degree in a scientific or technical discipline (Biology, Microbiology, Chemistry, Engineering, or related)

3-4 years of experience in an industrial biotechnology environment (enzymes, food, fuel alcohol, or similar)

3-5 years of experience in a Carbohydrate Processing environment

Strong analytical and problemsolving skills with the ability to interpret technical data

Proficiency with Microsoft Office; experience with JMP or other statistical software preferred

Customerfocused mindset with strong relationshipbuilding skills

Selfmotivated and resultsoriented, able to work independently

Strong organizational skills and ability to prioritize in a dynamic environment

Ability to collaborate effectively across Sales, Marketing, and R&D

Willingness to travel 50% or more

How Would You Stand Out?

Handson experience supporting fermentation or enzymedriven industrial processes

Prior success in a customerfacing technical or application support role

Ability to translate complex technical insights into clear, actionable customer recommendations

Why Choose Us?

Training opportunities

Learning and development programs from day one

Our benefit package includes medical, dental, vision, 401k, vacation, holidays, 16 weeks paid parental leave (maternity and paternity) and an annual bonus plan.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more

Who can apply

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