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5 Factor Technology

Technical Service Delivery Lead — Client Success

town of texas, WI

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Job description

5 Factor Technology is seeking a Service Delivery Manager to lead its technical team with hands‑on supervision, fostering high‑quality technology management services for clients. You will guide staff, manage relationships, and drive governance while ensuring secure, reliable service delivery.

The ideal candidate brings 7+ years of leadership in IT, strong communication, and a proactive mindset to balance strategic priorities with day‑to‑day support and client needs.

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