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Job description
Technical Services Consultant / IT Consultant, DC-VA-MD (Metro Area)
Number of Openings: 1
Salary Range: $100,000-$125,000 annually
The Technical Services Consultant / IT Consultant for the Integration team requires a well-rounded individual to consult, implement and manage a wide variety of solutions. It is largely based on working independently at client sites; therefore, excellent interpersonal communication and time/project management skills are critical for customer satisfaction, as well as individual and the organization’s success.
Travel to client sites in the DC-VA-MD metro area to provide technical project consulting and comprehensive IT support for a variety of clients (small businesses, non-profits, government agencies)
Diagnose and resolve complex IT issues across various platforms and systems
Provide technical support and guidance to team members and end-users
Implement and troubleshoot IT infrastructure, including hardware, software, and network systems
Monitor system performance and troubleshoot issues to ensure optimal functionality
Collaborate with other departments to identify and address IT needs and improvements
Stay up-to-date with the latest industry trends and technologies to ensure the organization remains competitive
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
Minimum of 10 years of experience in IT support or a similar role (5 as a lead role)
Strong knowledge of IT systems, networks, and software applications
Excellent problem-solving skills and the ability to work under pressure
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Relevant certifications are a plus
Proficiency inVMware andHyper-V environments
Proficiency withOffice 365, Entra, Intune andActive Directory Administration
StrongPowerShell scripting for automation tasks is a must
Proficient withAWS andAzure cloud platforms
Experience withnetwork security andfirewall configurations (Unifi and PFSense troubleshooting a plus)
Experience withTeams Room Configuration
Familiarity withConnectWise PSA ,ScreenConnect , andITGlue are a plus
Versatility to adapt and research new ideas and methods, and demonstrated ability to analyze problems and make decisions
Own vehicle and clean driving record. Frequent travel to client sites throughout Maryland, Virginia and D.C
About MainSpring
MainSpring is an IT strategy and consulting firm that arms organizations with the strategy, tools and resources to grow. We foster a family-friendly, innovative, challenging, fun working environment earning the distinction of being one of The Washingtonian’s 50 Great Places to Work and countless awardsfor employee programs, growth and innovation.
Medical, Dental and Vision coverage for employee and family
401k + company matched contributions 4% match on 5% contribution – Employee contribute on the 1st day of the month after 30 days; Company contributes on the first day of the quarter after 1 year – no vesting period!
Group Term Life and Accidental Death and Dismemberment coverage (company provided)
Short-Term and Long-Term Disability coverage (voluntary enrollment, company provided)
Health Reimbursement Account (HRA) w/ medical coverage
7 Paid Holidays + 1 Floating Holiday
Paid Time Off (PTO)
Tuition Reimbursement Program
Employee Assistance Program
Employee Referral Program
Dynamic Recognition and Rewards
Work with Industry-Leading Talent
Promotion and Advancement Tracks
Founded in 1993, MainSpring is headquartered in Frederick, Maryland and supports a wide range of clients including businesses, non-profits and government agencies.
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Worksite address
washington, DC, 20022, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.