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Technical Services Coordinator

framingham, MA

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About this opportunity

recruiterboom lists this Technical Services Coordinator opportunity in framingham, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.

Job description

About the job Technical Services Coordinator

They are located in Framingham, hybrid situation

Here’s the breakdown:

6 month term to start

$20.00 per hour

Targeted start dates of January 4th

Responsibilities:

Handling communication on errors or successes of the team bulk award uploads to the customer via email

Manage shared Technical Services inbox for customer inquiries

Manage significant volume of bulk upload awards that come from Workhuman customers on a daily basis

Continuously maintain inbox and reach out to customers proactively, updating them on progress of uploads

Work directly with the Technical Services Specialists, and maintain books of business of the CSM’s and Sr. CSM’s for all team bulk uploads

Work directly with Senior Manager Technical Services on all customer escalations as they come

Qualifications:

High attention to detail, both written and verbal

High proficiency in Excel, Outlook, PowerPoint (Microsoft Office Suite)

1 year of customer focused experience in a support related role

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Worksite address

framingham, MA, 01704, US

Who can apply

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