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Greenwood Associates

Technical Services Coordinator

niles, IL

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About this opportunity

Greenwood Associates lists this Technical Services Coordinator opportunity in niles, Illinois. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Description

Greenwood Associates Inc. is a family owned and operated distributor of natural fruit and vegetable juice concentrates, purees, and essential oils, proudly serving the food and beverage industry since 1974. With over 50 years of experience, Greenwood provides high-quality products, custom blending, packaging, and logistics solutions to customers across North America. Rooted in strong relationships and a people first culture, Greenwood values teamwork, accountability, and long-term growth. As a stable, multi generation business, we empower employees to make an impact, build lasting partnerships, and grow their careers in an environment that values integrity and collaboration.

Reporting to the Regulatory Affairs Manager, the Technical Services Coordinator is responsible for collecting, reviewing, and organizing compliance documentation from various sources, and distributing relevant documents and information to customers and suppliers. This position is a full-time, at-will, hourly non-exempt role.

Key Responsibilities

Respond to documentation requests related to food safety, quality, and regulatory compliance with a customer service focus

Support the sales team by responding to document requests or related questions

Prepare, organize, and maintain internal technical and compliance documentation to ensure accuracy, accessibility, and ongoing regulatory readiness

Maintain and update supplier and product data in food safety and compliance management software, and fulfill related documentation requests submitted through customer portals

Track and update supplier approval documentation as needed in support of and in coordination with regulatory control

Participate in departmental meetings and present cases for team discussions

Perform other documentation tasks as required

Requirements

Qualifications

High school diploma or equivalent required; bachelor’s degree preferred

Excellent written and verbal communication skills

Strong computer skills and proficiency

Ability to quickly learn and adapt to new business systems and software platforms

Excellent organizational skills with high attention to detail

Self-motivated and capable of managing multiple tasks efficiently

2+ years of experience in regulatory affairs, quality assurance, food safety, technical services, customer support, document control, or a related administrative environment preferred

Physical Requirements

Repetitive movement using keyboard

Able to regularly work on-site in an office environment, and occasionally in a food manufacturing environment.

Benefits Offered

Medical

Dental

Vision

401k Retirement Plan

Life Insurance

Disability Insurance

Accident/Critical Illness Insurance

Generous PTO Accrual

Paid Holidays

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Worksite address

niles, IL, 60714, US

Who can apply

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