About this opportunity
Agiliti lists this Technical Services Manager opportunity in riverside, Missouri. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Who We Are
Agiliti is a leading provider of medical equipment management solutions, helping healthcare organizations deliver safe, high-quality, and cost-effective patient care. Our teams ensure critical equipment is ready, reliable, and available when it matters most. We are committed to operational excellence, customer partnership, and developing strong leaders who drive performance across regions.
What’s in it for You?
Leadership Impact: Manage and develop a team of 11 technicians across Kansas, Western Missouri, and Northern Arkansas
Strategic Role: Influence operational performance, customer satisfaction, and revenue growth
Career Advancement: Opportunities to grow within a national healthcare services organization
Competitive Compensation: Salary + performance incentives
Comprehensive Benefits: Medical, dental, vision, 401(k), PTO, and more
Autonomy: Lead regional operations with strong support from senior leadership
What You Will Do in This Role? As a Technical Services Manager, you will provide overall strategic direction, leadership, and management for biomedical and field service technicians within your assigned region.
Lead and manage day-to-day operations of a technical services team supporting customers across a multi-state territory
Provide strategic direction to achieve individual, team, and organizational performance goals
Act as primary customer contact to maintain strong relationships, resolve critical issues, and ensure high service quality
Partner with Divisional Directors, Account Executives, Operations Managers, and service teams to drive revenue growth, cost containment, and service expansion
Manage customer equipment records, service schedules, and contract data within company systems
Oversee preventive maintenance, repairs, parts inventory, and equipment lifecycle management
Ensure compliance with equipment recalls, upgrades, regulatory requirements, and documentation standards
Monitor service expenses, inventory, technician productivity, and fleet compliance
Manage internal requisitions, purchase orders, and parts/supply inventory
Maintain accurate documentation for billing and regulatory compliance
Support district operations and step in for Operations leadership as needed
Recruit, train, coach, and develop technical staff, including ongoing performance feedback and career development
Foster a culture of accountability, teamwork, continuous improvement, and safety
Manage and maintain operational budgets and financial performance expectations
Proactively identify and implement continuous improvement initiatives
Perform additional duties as assigned
It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports. Affirmative Action Policy Statements
You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.
Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.
Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.
If you require assistance with your application, please contact
Primary Job Location:
Kansas City District
Additional Locations (if applicable):
Job Title
Technical Services Manager I
Company
Agiliti
Location City:
Riverside
Location State:
Missouri
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Worksite address
riverside, MO, 64150, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.