About this opportunity
Addison Group lists this Technical Services Representative opportunity in pomona, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Technical Services RepresentativeLocation: Pomona, CA (Fully Onsite)Industry: Environmental Services / Waste ManagementEmployment Type: Direct HireCompensation: $80,000 - $95,000 per yearSchedule: Monday–Friday | Full-TimeBenefits: Competitive benefits package including medical, dental, vision, wellness program, flexible spending accounts, life insurance, long-term disability, employee assistance program, and tuition reimbursement.About the RoleAddison Group is partnering with a growing company in the environmental services industry to identify a Technical Services Representative to join their team in Pomona, CA. This is a great opportunity for a customer service, administrative, operations, logistics, or inside sales professional looking to take on a role with a strong mix of customer interaction, coordination, data management, and operational support.The ideal candidate will have 3+ years of relevant experience, strong attention to detail, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment. Experience in environmental services, waste management, or hazardous waste is a plus.ResponsibilitiesServe as a primary point of contact for customers, coordinating service needs and responding to inquiriesCoordinate hazardous and non-hazardous waste disposal, transportation, and environmental servicesPrepare quotes and provide inside sales and technical support as neededSupport sales representatives with proposals, presentations, and customer materialsCoordinate transportation logistics and service schedulingCommunicate updates between customers, field teams, operations, transportation, and internal departmentsEnter and manage work orders, customer information, pricing, and job details within internal systemsReview service documentation, manifests, bills of lading, work orders, and supporting records for accuracyIdentify and resolve discrepancies prior to billing and invoicingSupport accounts payable and accounts receivable activitiesMaintain accurate customer, pricing, and operational dataAssist with customer reporting, annual summaries, and revenue reportingMaintain organized documentation to support billing, reporting, and audit requirementsFollow all company health and safety policies and proceduresProvide additional administrative and operational support as neededQualificationsHigh school diploma or GED required3+ years of relevant professional experienceExperience in customer service, administrative support, operations, logistics, or inside salesStrong verbal and written communication skillsHighly responsive and customer-focusedStrong attention to detail and accuracyExperience with Microsoft Office Suite and spreadsheetsExperience with CRM, ERP, or other business systemsAbility to manage and interpret operational and pricing dataStrong organizational and time management skillsAbility to manage multiple priorities in a fast-paced environmentStrong problem-solving and decision-making skillsAbility to work independently and collaborativelyEnvironmental services, waste management, or hazardous waste experience is a plusFamiliarity with EPA, RCRA, or DOT regulations is a plusAdditional DetailsThis is a fully onsite opportunity in Pomona, CA. The role is primarily office-based with occasional field visits or job walks.The ideal candidate will be a detail-oriented and highly responsive professional who enjoys working with customers, coordinating logistics, and supporting day-to-day operations in a fast-paced environment.Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Worksite address
pomona, CA, 91766, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.