Technical Support Associate

Job description

Position:

Technical Support Associate

Job Description:

Since 1982, NIC Components (NIC), in partnership with Nippon Industries Co. Ltd., has been a global solutions provider in passive components to fuel the designs of technology and engineering organizations.  

As a leader in passive  component   technology, NIC’s offerings of passive components — including a wide range of capacitors, circuit protection products, inductors, magnetics, resistors, and RF products — are built to meet the challenges of modern electronics design.  

The Technical Support Associate   is an entry-level, engineering-adjacent role supporting both technical and marketing functions  within NIC’s technical product marketing group (TPMG) .    The primary responsibilities center around collecting, organizing, and  maintaining   parametric data across NIC’s product portfolio, as well as  assisting   in the creation and upkeep of technical documentation and web-based product content (e.g., datasheets, website parametric search tools).  

This position is ideal for recent graduates in Electrical or Computer Engineering who are interested in component-level electronic design, and who want exposure to how engineering data is translated into customer-facing technical resources.  

This position is ideal for recent graduates in Electrical or Computer Engineering who are interested in component-level electronic design, and who want exposure to how engineering data is translated into customer-facing technical resources. It also offers the opportunity to work with colleagues and suppliers worldwide.  

This is a hybrid role based in our Long Island, NY office, with a combination of office and home working.

What You'll Be Doing:

Collect,  validate , and  maintain   parametric data across NIC’s  component   portfolio (capacitors, inductors, resistors, etc.)  

Support development and updates of technical datasheets and product documentation  

Conduct technical research to ensure accuracy and completeness of product specifications  

Assist   with website content updates, including parametric search optimization and product pages  

Collaborate with engineering, product management, and marketing to ensure data consistency and quality  

Organize and manage structured  component   data using internal tools and spreadsheets  

Contribute to improving workflows around data management and technical documentation  

What We're Looking For:

Recent graduate in Electrical Engineering, Computer Engineering, or related field  

Strong interest in electronic components and circuit-level/system-level design  

Detail-oriented with the ability to work with structured technical data  

Strong written and verbal communication skills  

Comfortable working across both technical and documentation-oriented tasks  

Proficiency   with Microsoft Excel (data organization, filtering, basic analysis)  

Familiarity with Adobe InDesign or similar tools for document formatting  

Basic experience with website content management, HTML, or CSS  

Interest or exposure to technical marketing, product documentation, or content creation  

Any familiarity with passive components (capacitors, inductors, resistors) is a plus  

Work Arrangement:

Hybrid: 3 days in office/2   days   work from home   

What's In It For You:

Medical, Dental, Vision Insurance  

401k, With Matching Contributions  

Short-Term/Long-Term Disability Insurance  

Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options  

Paid Time Off   (including  sick , holiday, vacation, etc.)  

Tuition Reimbursement  

Growth Opportunities  

And more!  

Annual Hiring Range/Hourly Rate:

$36.17 - $44.21 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.  

Location:

US-NY-Melville New York (Quad)

Time Type:

Full time

Job Category:

Supply Chain Services EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status.  (Arrow EEO/AAP policy)

All Arrow job postings are for existing job vacancies . We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Worksite address

melville, NY, 11747, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.