About this opportunity
CrimsonXT lists this Technical Support Engineer opportunity in chicago, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
2 weeks ago Be among the first 25 applicants
Direct message the job poster from CrimsonXT
Headhunter - Energy Management, Smart Buildings & HVACR
Do you want to join a rapidly growing company that specializes in cutting-edge technology?
CrimsonXT has partnered with a leading global manufacturer specializing in AC variable frequency drives. This innovative company delivers products for a wide range of applications, from powering pumps to operating large cranes. As the company experiences rapid growth, they are seeking a talented Technical Support Engineer to join their team and provide exceptional product and application support.
Role responsibilities:
As a Technical Support Engineer, your responsibilities will include:
Gaining a deep understanding of the company’s product lines, software, applications, and auxiliary hardware/software to assist with troubleshooting.
Delivering technical support for products and applications to internal and external customers via phone and email.
Organizing and participating in virtual and in-person meetings to provide product and application support.
Managing service requests, including handling the RMA process and warranty considerations.
Evaluating and repairing units to ensure quality and reliability.
Assisting with product qualifications for new or potential customers.
Traveling onsite to support sales activities or troubleshoot technical issues.
We are looking for someone with:
A BS, AS, or technical certificate in a related field (or equivalent experience).
Excellent communication and interpersonal skills.
The ability to travel occasionally as required.
Strong root cause analysis skills.
Preferred experience with PLCs.
Bonus: Familiarity with various communication protocols.
Sound interesting? Apply to find out more.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Engineering, Training, and Manufacturing
Industries
Electrical Equipment Manufacturing, Industrial Machinery Manufacturing, and Automation Machinery Manufacturing
Referrals increase your chances of interviewing at CrimsonXT by 2x
Get notified about new Technical Support Engineer jobs in Chicago, IL .
Chicago, IL $80,000.00-$110,000.00 2 weeks ago
Group IT - Regional Support Engineer - Midwest
Chicago, IL $62,000.00-$74,000.00 1 day ago
Mount Prospect, IL $65,000.00-$75,000.00 1 week ago
Technical Support Specialist, Digital Radiography
Westchester, IL $55,000.00-$75,000.00 4 days ago
Group IT - Regional Support Engineer - Midwest
Chicago, IL $66,700.00-$100,100.00 3 weeks ago
Chicago, IL $60,000.00-$90,000.00 1 day ago
Oakbrook Terrace, IL $58.00-$60.00 3 weeks ago
Chicago, IL $100,000.00-$150,000.00 3 weeks ago
Chicago, IL $74,000.00-$80,000.00 2 weeks ago
Chicago - Tier I, Technical Support Supervisor
Chicago, IL $97,000.00-$113,000.00 4 days ago
Chicago, IL $60,000.00-$120,000.00 4 days ago
Elk Grove Village, IL $18.00-$37.00 2 weeks ago
Application & Technical Support Specialist - Planning & Performance Management
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Worksite address
chicago, IL, 60290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.