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Franklin Whole Home

Technical Support Engineer

san jose, CA

Check who can apply and the requirements below before continuing.

About this opportunity

Franklin Whole Home lists this Technical Support Engineer opportunity in san jose, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

FranklinWH Energy Storage Inc. is seeking a Technical Support Engineer to join our team in San Jose, CA. In this role, you will be responsible for servicing, repairing, and maintaining residential battery systems while ensuring strict compliance with safety regulations.

Responsibilities

Provide technical support for residential energy storage systems.

Diagnose and repair system issues to ensure optimal performance.

Conduct routine maintenance and inspections to uphold safety standards.

Collaborate with engineering teams to improve system efficiency.

Assist customers with troubleshooting and technical inquiries.

Qualifications And Experience

Bachelor’s degree in Industrial or Electrical Engineering.

36 months of experience in technical maintenance and electrical systems operation.

Strong problem‑solving skills and ability to work in a fast‑paced environment.

Excellent communication and customer service abilities.

FranklinWH offers a competitive salary plus fully comprehensive benefits and a performance bonus package based on an annual objective achievement. This is a full‑time position.

Benefits

401(k) Retirement Plan.

Medical/dental/life/disability program.

PTO, and sick days.

Life insurance and long‑term disability.

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Worksite address

san jose, CA, 95199, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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