waypointjobs

Franklin Fitch

Technical Support Specialist

dover, NJ

Check who can apply and the requirements below before continuing.

About this opportunity

Franklin Fitch lists this Technical Support Specialist opportunity in dover, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Level 2 IT Support Technician – Onsite Dover, NJ - $35 p/h

My client is an established Managed Service Provider (MSP) who at a very exciting point of investment so they are expanding their technical support team following the launch of a significant new project and increased client base.

You will be client facing and have ownership of L2-L3 support tickets alongside small to medium sized impactful infrastructure projects, you will be predominantly working in large enterprise organisations within the financial services sector. You will be hands-on across a variety of tasks: troubleshooting, working with physical infrastructure, and developing their technical skill set.

You will need:

L1/L2 support experience

Examples of being proactive, driven and organised

Experience with Office365

Experience with troubleshooting, installing and managing physical hardware

Work with enterprise networking equipment and infrastructure.

You will get:

Uncapped, paid overtime

Market leading training and professional development

Client site visits

Team socials

Worksite address

dover, NJ, 07801, US

Who can apply

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