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The Public Schools of Northborough and Southborough

Technical Support Specialist

southborough, MA

Check who can apply and the requirements below before continuing.

About this opportunity

The Public Schools of Northborough and Southborough lists this Technical Support Specialist opportunity in southborough, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Technology Support Specialist

The Public Schools of Northborough-Southborough seeks a Technology Support Specialist to assist in providing essential technology services and support. In this role, you will work closely with the Technology Systems Administrator, performing desktop maintenance, troubleshooting network issues, and promoting technology use among school staff to enhance learning experiences. This position requires a proactive and tech-savvy individual with strong interpersonal skills to support staff in incorporating technology into educational settings.

Preferred Qualifications:

Associate's Degree

Relevant experience in a similar role

Strong problem-solving and critical thinking skills

Effective time management and communication skills

Proficiency in using and supporting technology

Responsibilities:

Provide technical support across school buildings

Maintain and organize equipment and software

Troubleshoot and repair equipment as needed

Assist staff with network and technology-related issues

Oversee local area network maintenance

Track and manage hardware and software inventory

Conduct periodic maintenance and arrange repairs

Manage technology supplies

Attend necessary technology meetings and training sessions

Install and familiarize with educational software

Support innovative technologies within the district

Address and escalate technology requests as needed

Other duties as assigned by the Director of Information Technology

Work Environment & Physical Requirements:

Work primarily in a school environment during school hours, with occasional after-school commitments

Frequent walking, standing, and sitting; regular bending, crouching, and occasional lifting (up to 25 pounds)

Sufficient mobility to navigate large school buildings and, occasionally, climb ladders

Equal Opportunity Employment Statement:

Northborough-Southborough Public Schools is an Equal Opportunity Employer, committed to diversity and inclusion. We encourage individuals of all backgrounds to apply and offer reasonable accommodations for applicants with disabilities. For assistance, please contact our Human Resources office.

Worksite address

southborough, MA, 01772, US

Who can apply

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