About this opportunity
SENNEBOGEN LLC lists this Technical Trainer opportunity in stanley, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
ABOUT SENNEBOGEN
Established in America in the year 2000, Sennebogen LLC quickly became a leader in specialized equipment solutions for recycling and scrap metal yards, demolition, barge and port operations, log-handling, transfer stations and waste facilities.
A growing network of Sennebogen distributors throughout North and South America provides expert support in material handler applications and ongoing maintenance, repairs, parts and service support.
Our 100,000 sq. ft. (9300 m2) facility near Charlotte (Stanley), NC is home to:
America’s largest inventory of material handler repair parts and major components
A dedicated training facility for hands‑on instruction for parts and service technicians, operators and sales consultants
Engineering services for customization of Sennebogen equipment
DESCRIPTION
Responsible for developing, preparing, conducting, and evaluating technical training programs for dealers, customers, service technicians, authorizes service providers (ASPs), and internal personnel. This role delivers both classroom‑based instruction and hands‑on machine training covering troubleshooting, diagnostics, repair procedures, hydraulic and electrical systems, equipment operation, spare parts look‑up, maintenance, and safety. The Technical Trainer creates and updates course materials, training aids, presentations, assessments, and practical exercises that strengthen participant knowledge, improve problem‑solving skills, and support consistent service practices across Sennebogen equipment.
RESPONSIBILTIES
Prepare, conduct, and evaluate technical training programs for dealers, customers, technicians, ASPs, and internal teams
Create instructor materials including classroom agendas, course outlines, background materials, instructional guides, training aids, and practical exercises while ensuring quality and consistency of course content throughout the course life cycle
Assess training needs and certification requirements
Continuously enhance technical instructional delivery and presentation skills
Coordinate training schedule with service administer
Create and execute pre- and post‑tests
Create PowerPoint presentations and classroom demonstrations to explain hydraulic, electrical, and machine control circuits
Deliver classroom instruction on hydraulic, electrical, mechanical, maintenance, safety, and troubleshooting theory
Teach participants how to perform pressure checks, electrical testing, diagnostic procedures, and hands‑on repairs directly on machines
Prepare training machines with faults and guide participants through logical problem‑solving using schematics, service information, test equipment, and diagnostic reasoning
Facilitate classroom discussion, group activities, and applied problem‑solving scenarios that reinforce safe, accurate, and efficient troubleshooting methods
Prepare and conduct training for spare parts personnel on how to use spare parts manuals as well as providing guidance to participants on the familiarity and safety of machines
Perform tours of warehouse facility while explaining company philosophy on supporting customers while explaining processes/procedures
Create training videos for maintenance, trouble shooting and repairs
Maintain and organize the training facility and keep supplies inventoried for training building
QUALIFICATIONS/REQUIREMENTS
Strong understanding of heavy equipment systems, diagnostics, maintenance, repair procedures, and effective methods for teaching technical concepts
Demonstrate a professional customer‑centric attitude at all times and interact with individuals at all levels from mechanics to management
Excellent prioritization skills and an ability to make decisions quickly.
3+ years' experience in a customer facing role
Bachelor's degree is desired, particularly in the areas of business or engineering. Equivalent work experience may be accepted
Highly motivated, detail‑oriented, self‑starter and demonstrated follow up
Excellent communication and classroom facilitation skills with proven ability to speak confidently and professionally in small and large group settings, present technical information clearly, and develop well‑organized written training materials
Excellent interpersonal skills with the ability to develop high‑quality working relationships both internally and externally
Demonstrates high level of accountability and professionalism in all dealings
Excellent problem‑solving and analytical skills with the ability to troubleshoot technical issues, guide students through diagnostic processes, and recommend practical service solutions
Thorough knowledge of the MS Office Suite: Outlook, Excel, Word and PowerPoint
Ability to work independently while coordinating activities with a variety of large teams
Strong planning and organizational skills including demonstrating the ability to manage multiple tasks and projects simultaneously in a fast‑paced work environment
Must have a passport and clean driving record
WHY CONSIDER SENNEBOGEN?
Strong compensation and benefits programs
Incomparable industry reputation
Team‑oriented, inclusive work environment
Relocation assistance will be considered
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Worksite address
stanley, NC, 28164, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.