Job description
This is a remote position.
Engagement:6-month contract, with potential conversion to part-time/FTE based on remaining scope at contract end
About the Role
Saasify (by Spektra Systems) is a B2B SaaS platform helping ISVs manage cloud marketplace transactions, co-sell workflows, private offers, and partner funding programs across AWS, Azure, and GCP. We're hiring a technical writer to build the foundational layer of product documentation we currently lack: API references, integration guides, and end-to-end user journeys across our core modules.
This is not a marketing or content-writing role. You will not be writing launch announcements, blog posts, or campaign copy. You will be documenting how the product actually works — for ISVs, partners, and internal teams who need accurate, current reference material.
What You'll Document
API and integration documentation for our core modules: CSP listing and transaction workflows, co-sell registration and status tracking (AWS ACE, Partner Center), private offer automation, partner funding and incentives, and CRM sync (Salesforce and HubSpot)
End-to-end user journeys/flows for each core workflow — currently a significant gap; today we only have integration-level documentation, not journey-level
Structured FAQ and self-serve reference content (replacing an outdated, unstructured FAQ)
Documentation that stays accurate as we ship updates (Funding, Co-sell, and Marketplace modules over the coming months) and as AWS/Azure/GCP platform capabilities evolve
Requirements
Proven experience writing technical/API documentation for a B2B SaaS product (portfolio or samples required)
Comfortable reading API specs and working directly with engineering to verify accuracy — not writing from assumptions
Experience documenting integration-heavy or workflow-heavy products (marketplace, CRM, or partner-ecosystem experience is a strong plus, though not required)
Ability to work independently against a backlog with minimal hand-holding, while flagging ambiguity rather than guessing
Strong bias toward accuracy over polish — comfortable flagging when a stated capability isn't actually confirmed/built, rather than documenting it as-is
Nice to Have
Familiarity with Cloud Marketplace, Partner Central/ACE, Azure Partner Center, or GCP Producer Portal
Experience with docs-as-code tooling or structured documentation platforms
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.