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Job description
TECHNOLOGY SOLUTIONS SPECIALIST
Sheridan
$70,000 - $90,000/year
Sheridan is a leader in print manufacturing. We produce high-quality printed materials for publishers and organizations globally – and we invest in people who make it happen. At Sheridan, your work doesn’t disappear into a spreadsheet; you contribute to the creation of books, catalogs, and other printed materials that people use every day. As a Technology Solutions Specialist, you’ll bring technical expertise and an eye for optimization to the systems and workflows that make that possible.
About the Role
The Technology Solutions Specialist plays a highly collaborative role, leading process improvement and technology initiatives across Sheridan's print and publishing services business. You'll partner with Sales, Account Management, Operations, and customers to evaluate workflows, drive technology and process improvements, and own projects from concept through delivery — all as part of a close-knit technology team at the center of the strategic initiatives shaping Sheridan's future. It's an opportunity to modernize technology and workflows at a well-established, growing print manufacturer.
What You’ll Do
Serve as a technical resource to Sales, Account Management, Finance, and Operations
Provide technology expertise for print and electronic publishing services systems, processes, and solutions
Troubleshoot, support, and maintain the software, workflows, and systems used within Sheridan
Collaborate with Sheridan stakeholders and customers to create and optimize business solutions
Audit existing production and publishing services workflows to define, recommend, and deliver process improvements
Work in partnership with the customer, development team, and third-party vendors regarding business requirements and software functionality
Lead or manage projects using established project management tools, methods, and processes
Support Sheridan Sales team by leading technology demonstrations and discussions
Assist in training and onboarding Sheridan personnel and customers on technology-driven workflows and solutions
What You Must Bring
Bachelor’s degree from a four-year college or university in Information Technology, Computer Science, Publishing, Graphic Arts, Printing, or a related field
5+ years of technology experience with emphasis on requirements definition, software development, and business solutions
Demonstrated initiative and follow-through in driving projects to completion with minimal oversight
Excellent written and verbal communication skills
Strong collaboration skills to work effectively in a fast-paced, team-oriented environment
Authorized to work in the US without sponsorship
It’s a Plus if You Have
Experience with print or publishing industry technology platforms
Familiarity with offset and digital printing specifications and process controls
Background in software development, testing, or IT systems
PMP or other formal project management certification
Physical & Work Environment
Remote work
Available for teamwork 8am-5pm Eastern
Why Join Sheridan
Stable, full-time career with a growing company
Comprehensive benefits after 30 days (medical, dental, vision, 401k)
Paid time off and holidays
Encouraging and collaborative team environment
Referral bonuses & employee discounts
Ongoing professional development and training opportunities
A flexible, remote-friendly work environment
Sheridan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need assistance or a reasonable accommodation to apply for employment, please contact the location HR Manager at
#SPA24
Worksite address
dover, PA, 17315, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.