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Técnico Helpdesk Junior

Remote — United States (see country and timezone requirements)

Check who can apply and the requirements below before continuing.

Job description

¿Tienes experiencia en soporte técnico y sistemas operativos?Estamos buscando un perfil Técnico Junior para integrarse a un equipo internacional de soporte e infraestructura.

Responsabilidades:

Soporte a usuarios (impresoras, sistemas, resolución de incidencias)

Planificación y ejecución de actualizaciones de sistemas operativos (Windows y Linux) en servidores

Gestión de incidencias desde monitorizadores en infraestructura CLOUD

Atención a clientes con soporte contratado

Primer nivel de incidencias de seguridad (antivirus)

Ejecución de actualizaciones planificadas con clientes

Horario:

Lunes a viernes de 15:00 a 00:00 (8 horas + 1 hora de descanso)

Guardias alternas: 2 semanas al mes (00:00 a 08:00 lunes a viernes y 24h sábado y domingo)

Se requiere disponibilidad para trabajar feriados de España

Modalidad remota | Perfil junior con capacidad para seguir procedimientos técnicos

Originally posted on Himalayas

Who can apply

Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.

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