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Job description
Tektree Systems Inc. is seeking a Technical Business Analyst with Telecom, IVR, and Conversational AI expertise to bridge business requirements and technical solution delivery.
You will collaborate with stakeholders, architects, and engineering teams to define, document, and deliver customer experience solutions leveraging Dialogflow CX and Genesys Cloud CX. The role emphasizes translating requirements into functional specifications, user stories, and process flows, while supporting testing,
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Who can apply
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