About this opportunity
Infinite Icons lists this Telecommunications Account Representative opportunity in alexandria, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Telecommunications Account Representative
Infinite Icons, Inc. is a leading sales and marketing firm specializing in the telecommunications industry. We partner with leading brands, like Verizon, to offer top-tier telecommunications products that connect customers to the people that matter by providing fast, reliable service. Due to our partnership and the continued expansion of their 5G Home products, we are actively seeking a results-driven Telecommunications Account Representative to join our team.
As a Telecommunications Account Representative, you are a primary point of contact for new and existing customers on behalf of Verizon. Your core responsibility is to meet directly with prospective customers and deliver engaging product presentations with a focus on quality service and support. Additionally, you will facilitate the sales and enrollment process while delivering outstanding customer service and account support.
Responsibilities of a Telecommunications Account Representative:
Directly engage with customers at their homes, within an assigned territory, promoting tailored products and services that meet their needs
Stay informed on all pricing, promotions, products, and services to effectively promote their value and maximize sales opportunities
Attend meetings with the sales and marketing team, as well as other Telecommunications Account Representative team members, to collaborate on improving sales strategies and increasing performance
Maintain records of sales transactions and customer interactions to monitor sales performance and to ensure a smooth enrollment process and customer satisfaction, building customer loyalty
Address customer complaints and concerns with professionalism and offer tailored solutions to ensure excellent customer service
Qualifications of a Telecommunications Account Representative:
Previous experience in customer service, sales, or related field is preferred, however, training will be provided
Excellent communication and interpersonal skills to effectively interact with customers and team members
Ability to perform individually as well as part of a team
Self-motivated and goal-oriented mindset
Flexibility to work evenings and weekends as needed
Worksite address
alexandria, VA, 22301, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.