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Job description
Job Title: 911 Telecommunicator (Dispatcher)The Johnston County Communications Department has a full-time 911 Telecommunicator (Dispatcher) position available. Initial Telecommunicator candidates will receive an invitation to complete an online test assessment from a third party; so please monitor your email for "TestGenius". The employees receive incoming routine and emergency calls related to the fire departments, law enforcement departments, rescue squads, emergency management, Red Cross, highway patrol, and animal control. Employees dispatch the proper personnel for assistance and maintain contact with units until the incident is resolved. Work also involves assisting the public with directions and general information. Work involves frequent public contact which requires tact, firmness and decisiveness in obtaining necessary information from people who are under extreme stress. Work is performed in accordance with departmental policy and state and federal law, supplemented with specific directions from sworn personnel. Work is often performed under stressful emergency conditions. The employee must be alert and possess the ability to make split second critical decisions regarding citizens lives and property. The employees are subject to inside environmental conditions. Work is evaluated through observation, discussion and review of reports by the Telecommunications Supervisor through feedback from officers and emergency management personnel. Preferred applicant is highly experienced and trained with DCI, EMD, EFD and/or EPD certifications. Certifications will be reviewed. Preference will be given to applicants who have prior 911 Telecommunication experience. Starting rate for this position is $56,908.80/$27.36 with additional compensation based on relevant experience.2hrs/wk of Built-In Overtime (when released from Training Academy)12 Paid County HolidaysPotential Earnings w/No Experience: $63,486.37Monthly Accrual of Sick & Vacation TimeJohnston County provides a comprehensive, affordable insurance and benefits program.Employees are offered a diverse selection of benefits including medical (no-cost for the employee plan), dental, life, and supplemental benefit coverages. Employees can also take advantage of our on-site wellness clinic and virtual telehealth program, both at no-cost!Additional benefits include participation in the NC Retirement System, a 401(k) match option, generous paid leave and holiday schedule, tuition reimbursement, and more! To learn more, visit description applies to benefits eligible positions.
Worksite address
smithfield, NC, 27577, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.