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Job description
Position Summary:
nWe have an exciting opportunity to join our team as a Telehealth Nurse. This position will initially be fully onsite in Boynton Beach, FL during training. Following successful training, this position will be 50% onsite, and 50% work from home.
nIn this role, the successful candidate carries out remote patient care responsibilities with emphasis on decision-making. Provides competent, safe and compassionate care based on established NYUHC Patient Care and Nursing Standards and program policies. As a member of the interdisciplinary healthcare team, collaborates with the provider and local site to implement a comprehensive patient-centered plan of care to achieve expected outcomes; utilizes principles of assignment and delegation consistent with the NY State Nurse Practice Act.
nJob Responsibilities:
nnReview physicians messages received from patients though the electronic medical record as per accepted policy and procedure
nParticipate in regular debrief meetings with local sites to identify issues or opportunities for improvement
nDocument provider and patient interactions accurately and in a timely manner using the electronic medical record systems per policy and accepted nursing standards
nProvide telephonic patient education regarding results and understanding condition management as per provider instruction and nursing scope of practice
nAssist providers in contacting patients regarding test results as per provider instruction
nCommunicate effectively with local site pool, staff or provider via telephone or electronic message as appropriate
nDetermine proper handling or routing of non-urgent messages based on established guidelines or in accordance with sound judgement
nAssess messages for urgent situations or needs, and contact patient telephonically for further evaluation and referral to the local site or emergency/urgent care services as appropriate
n nAdditional Position Specific Responsibilities:
nOther duties as required
nMinimum Qualifications:
nTo qualify you must have a Bachelor of Science in Nursing
n3-5 years of clinical experience, preferably in an ambulatory office setting or emergency department, including telephone triage and patient education
nMust obtain unrestricted Registered Professional Nursing license in New York and Florida State upon hire
nComfortable with providing patient education related to chronic conditions such as but not limited to diabetes, hypertension, asthma, COPD and heart failure,
nAbility to demonstrate critical thinking and independent thinking
nAbility to ask open ended questions, identify significant from insignificant responses, ask about other diagnoses, probe for additional information, and redirect as necessary
nExcellent communication skills written, interpersonal and the ability to communicate effectively via telephone and electronically
nStrong computer skills including Microsoft Office suite and Electronic Medical Records, preferably Epic
nExcellent customer service skills.
nRequired Licenses: Registered Nurse Lic- Florida, Registered Nurse License-NYS
nPreferred Qualifications:
nTelephonic care management experience
nCritical Care or Emergency Department experience
nQualified candidates must be able to effectively communicate with all levels of the organization.
nNYU Langone Florida provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
nNYU Langone Florida is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
nView Know Your Rights: Workplace discrimination is illegal."
nRequired Skills
nRequired Experience
Worksite address
boynton beach, FL, 33435, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.