About this opportunity
Profinium lists this Teller Specialist opportunity in fairmont, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Part-Time Customer Service RepresentativeYou are responsible for providing an AMAZING customer experience to Profinium customers. You help the organization to provide service to our customers & deepen existing customer relationships by taking care of their day-to-day banking transactions. You play an important role in delivering an AMAZING client experience!AccountabilitiesCustomer Service - 95%You provide a high level of customer service, including greeting walk-in customers & answering incoming calls in a friendly, professional manner.You perform paying & receiving functions for customers. This will include cashing checks, taking deposits, withdrawals, mortgage, consumer loan & other payments. Additionally, you may provide official checks & help customers with other transaction services.You refer customers to other Relationship Bankers who can assist with their more advanced account needs. This includes checking, savings, certificates, safety deposit boxes, IRA's & HSA's, etc.You provide a high level of customer service & are knowledgeable of the bank products offered, allowing you to understand & service the customer's needs.You ensure that the assigned cash balances on a daily basis, is kept secure at all times & must keep cash drawer within assigned drawer limits.You understand & comply with the related laws & compliance regulations that pertain to all of your duties. Examples include bank secrecy act, privacy, & funds availability policy.You recognize any suspicious behavior & have the ability to make decisions when to consult management on any transactions.Other - 5%You have a basic understanding of the compliance function.As a part of the overall team of bank employees, you may be requested to assist in the support of other bank activities.You promote the AMAZING positive & energetic environment at Profinium by embracing our Purpose, Pledge & Pursuits (P3's) & Core Values to guide your behavior.RequirementsCompetenciesCustomer Orientated - Attention to Detail – Oral/Written Communication – Adaptable - Problem Solving – Dependable – Technology DrivenEducation, Experience & SkillsYou value client experience & are capable of committing to a team culture like no other!You take pride in providing a quality product & having fun along the way!You have a High school Degree or equivalentYou are currently a Junior or Senior enrolled in High School and on-track to graduate on timeYou have 1 year of experience in a customer service environmentYou have a high numerical aptitudeYou must have dexterity to count moneyYou have the ability to maintain confidential informationYou have skills needed in a typical office environment, including computer skills & utilization of office equipmentWhile performing the duties of this job, you are regularly required to move about inside the office to access file cabinets, office machinery, attend meetings, etc. You have the ability to operate a computer, carry, handle & feel objects; reach with hands & arms; communicate effectively & efficiently in person & over the phone. You must occasionally lift &/or move up to 25 pounds or more with assistance. You have the ability to travel to other locations as needed. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception & the ability to adjust focus.The requirements listed above are representative of the knowledge, skills &/or abilities required for this position. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this job. This document is intended to describe the general content & performance requirements of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements & does not imply a contract. Other duties may be assigned.Profinium has the exclusive right to alter this job description at any time without notice.Profinium, Inc. is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by law.
Worksite address
fairmont, MN, 56031, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.