About this opportunity
WNB Financial NA lists this Teller Supervisor opportunity in zumbro falls, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Teller SupervisorThe Teller Supervisor manages and coordinates all Teller functions. Conducts staff training to new hires with annual updates to all applicable staff. Understands and completes job responsibilities in accordance with federal and state compliance regulations.Essential Functions:Teller Supervisor 65%Supervises all tellers in the Wabasha Market.Supports daily activities in the Teller areaCoaches the Teller team to meet monthly referral goalsResponsible for the selection, training and development of Teller staff. Provides regular training, coaching, and performance assessmentPrepares and adjusts Teller work schedules and prioritize workFacilitates monthly Teller meetingsEvaluates procedures for Teller area. Suggests recommended changes when neededUpdates and communicates all policies and procedural changes to the Teller Manual and Teller systemExamines Teller reports for overages/shortagesMonitors branch cash levels, reviewing cash orders and shipments, maintaining vault securityEffectively communicates system, policy or procedure updates as neededResponsible for all audit and compliance functions regarding the Teller areaResponsible for the management and administration/updating of the business continuity plans and programTeller Operations and Sales 30%Assists clients in person and on the phoneCommunicates with clients on complex mattersProcesses client transactionsMaintains, audits and balances cash drawerLeads by example by suggesting products and services that best meet clients' needsRefers clients to proper coworker for banking assistanceTracks client referrals and cross salesPerform teller duties including back filling to meet business needs with teller staffingAdditional Duties and Responsibilities 5%Serves on bank committees as neededAssists other departments as neededParticipates in internal and external training and development opportunities as requiredOther job related duties necessary to carry out responsibilities of this positionWork Relationships and Scope:Regular contact with clients and co-workers. Regular contact with suppliers/vendors. Occasional contact with federal and state regulatory agencies. Works regularly with highly confidential business and client information. Occasionally participates in bank committees and events.Performance Dimensions:Quality, accuracy, reliability, thoroughness and timeliness of work performed and services provided to clients; accuracy of daily balancing; customer satisfaction with services provided; keeps Bank and client information confidential; demonstrates friendly and helpful approach and attitude toward internal and external clients. Effectively communicates and develops good working relationships with all co-workers and clients; professional workplace appearance and conduct; honesty and integrity in all client and co-worker communications; reliability in reporting to work regularly and on time; understands Bank policies and procedures. Participates in training and appropriate professional development. Multi-tasks and effectively manages varying duties throughout the workday.Knowledge, Skills and Abilities:Requires associate degree in finance, business, or equivalent experience plus 2+ years supervisory experience. 2+ years of Teller, banking, or retail experience. Must possess: excellent ability to analyze, communicate, and make recommendations effectively regarding regulatory laws and guidance to coworkers, management and directors; highly effective problem solving, technical research, and follow-through skills. Must possess: courteous and professional customer service attitude; excellent verbal communication skills and strong written communication skills; ability to maintain the integrity of highly confidential client and Bank information. Must possess technical ability to input and retrieve computerized information; basic mathematical skills up to and including decimals; legible handwriting; ability to deal effectively with time pressures and stress that can change hourly depending on level of client activity; effective problem solving skills.Working Conditions:Work is performed largely in an office environment with minimal chance for personal injury. Regular contact with co-workers and clients. Regular mental and visual concentration for computer usage required. Occasional use of telephone. Frequent repetitive use of keyboard for approximately 6 hours per day; frequent repetitive handling and grasping of currency. Requires ability to receive and provide detailed information through verbal communication. Requires near-, mid-range, and far vision; color vision, and field of vision. Will alternate sitting, standing, and walking throughout work shift. Bend, stoop, turn, lift and carry up to 50 pounds of currency, documents, and office supplies. Occasionally push up to 300 pounds of coin. Occasional exposure to noise associated with drive-up equipment. Occasional exposure to significant work pace. Hours of work are generally during regular business hours. There will be some variation in work hours due to special projects, deadlines, community events, alarm/security calls, and other concerns.Equipment Used:Operates personal computer in a Windows environment for word processing, spreadsheets, e-mail, internet, and other bank specific software. Operates on the Silverlake core banking system. Utilizes a variety of office equipment including: computer printer, ten-key calculator, copy machine, cash/coin counting machines, coin wrapper, drive-up equipment, and multi-line telephone. Regular operation of vault and alarm system and occasional operation of money cart.EEO/AA Employer/Vets/Disability
Worksite address
zumbro falls, MN, 55991, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.