About this opportunity
City of Worcester, MA lists this TELLER opportunity in worcester, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
TELLER
TREASURER & COLLECTOR OF TAXES
CITY OF WORCESTER
The City of Worcester is seeking qualified applicants for a Teller in the Office of the Treasurer and Collector of Taxes. Under the direction of the Head Teller, the Teller is responsible for receipting cash, check, and credit card payments for Real Estate, Personal Property, and Excise taxes, as well as fees, assessments, betterments, or any other municipal charges. The Teller is accountable for the safekeeping, reconciliation, and remittance of all receipts processed by the Collector's Office. All transactions must be processed in accordance with the Collector's policies and procedures and must be promptly and accurately entered in the City's books and records. The Teller must also provide exceptional customer service, and always maintain a high level of professionalism while working with the public.
Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS:
Accept and receipt cash, checks, and credit cards for settlement of City receivables
Record all transactions into City accounting systems (Tyler Cashiering) completely, accurately, and in a timely manner
Reconcile individual cash drawer daily to the city accounting systems (MUNIS and Tyler Cashiering)
Receipt and record transactions received via US Mail into the City accounting system (MUNIS and Tyler Cashiering)
Aggregate, reconcile, and prepare bank deposits
Receipt and record transactions received from other receipting departments via interoffice turn-in
Research customer inquiries regarding accounts or receipting transactions in MUNIS, Kelly and Ryan, etc.
Assist with daily customer service tasks as assigned
Scan all daily work into electronic storage media in Laserfiche
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Strong organizational skills, accuracy, and detail orientation
Excellent customer service skills
Excellent written and verbal communication skills
Experience with receipts processing and receivables
Computer proficiency, including Microsoft Office Suite particularly Excel
Ability to stand for long periods of time in a defined teller bank
Ability to work in a high traffic and time sensitive environment
Regular onsite attendance is required
Ability to work independently, consistently, and reliably in a tightly scheduled department
MINIMUM REQUIREMENTS: High School Diploma or equivalent
Three (3) years of related experience, which includes cash handling and customer service
Proficiency in Microsoft Office Suite, particularly Excel to analyze and reconcile financial data
PREFERRED QUALIFICATIONS: Associate's degree in accounting, finance, taxation, business/public administration, or related field
Five (5) years of related experience, which includes cash handling and customer service
SALARY RANGE: $ 26.29 - $31.71 hourly, full-time with an excellent benefits package.
To apply, please visit: or send resume and cover letter on or before FRIDAY, SEPTEMBER 25, 2026 , to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, , .
Worksite address
worcester, MA, 01609, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.