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Orange County (N.C.) Government

Temporary Cold Weather Shelter Support Staff*

chapel hill, NC

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Job description

Temporary Cold Weather Cot Support Staff

Orange County is hiring for Temporary Cold Weather Cot Support Staff positions. The shelter operates on an as-needed basis when temperatures drop to 32 degrees or below, and hours are not guaranteed since shifts depend on weather conditions. This position will primarily provide administrative support to the operations of Cold Weather Cots and will be overnight staff when needed. The hours of this position will be flexible primarily during business hours. As overnight staff when needed, you will be on-site from approximately 7pm to 7am, and this is an awake position. The program provides trauma-informed, low-barrier shelter services with no substance testing requirements.

Shelter Location: 828 Martin Luther King Jr. Blvd, Chapel Hill, NC 27514

This position requires an SBI background check with fingerprinting.

Examples of Essential Functions

Support Staff functions: Complete data entry of our shelter guests in our homelessness database, known as Homelessness Management Information System (HMIS). Routinely take lead on shelter laundry with support from our Street Outreach Team. In partnership with permanent housing staff, be a part of the regular rotation in opening (6:00pm-8:00pm) and closing (6:00am-8am) shelter. Managing shelter supply inventory and work with Homeless Programs Coordinator in obtaining these supplies, via donations and/or shopping. Provide overnight coverage when overnight staff is not available.

Overnight Staff functions, when needed: Welcome shelter guests and sign them in. Provide blanket, cot, food and water to shelter guests. Provide client support via the Street Outreach program, in collaboration with the Chapel Hill Police Crisis Unit. Perform Fire Watch functions as well as periodic bathroom checks during overnight hours. Collect individual identifying information for data collection and housing coordination purposes. Maintain shelter cleanliness and tidiness. Enforce safety guidelines for shelter, including calling emergency services for excessively disruptive and/or dangerous behaviors. Other shelter-related duties as requested.

Full Performance of Knowledge, Skills, Abilities

Minimum Qualifications: One year of experience working in human services. Experience working with people from marginalized populations is strongly preferred, including but not limited to those who: are unhoused, are justice-involved, have issues of mental health, have issues of substance use, have experienced sexual assault. Direct lived experience of housing instability or homelessness preferred. Special Requirements: All offers of employment are conditional upon successful clearance of an SBI background check with fingerprinting. Employment cannot commence until the employee has been cleared.

Supplemental Information

Physical Requirements and Possible Hazards: Ability to physically perform the basic life operational functions (with or without reasonable accommodation) of climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, or otherwise moving objects. Ability to perform light work exerting up to 10 pounds of force occasionally and/or up to 5 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Ability to endure emotional stress related to the nature of interactions with residents and/or family members who may be hostile, resistant or violent. Possess the visual acuity to operate a passenger vehicle when applicable, prepare and analyze data and figures, perform work on a computer terminal, and perform extensive reading.

Orange County is an Equal Opportunity and Affirmative Action Employer.

Worksite address

chapel hill, NC, 27517, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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