About this opportunity
Atrium lists this Temporary Patient Service Representative - 410193 opportunity in bowie, Maryland. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Client Overview
Our client is one of the largest vertically integrated ophthalmology administrative services organizations in the Mid-Atlantic region and is seeking a Temporary Patient Service Representative to join their fast-paced office. With more than 80 locations, the organization is looking for a healthcare professional with prior medical office experience, strong customer service skills, and an interest in career growth.
Salary/Hourly Rate
$21/hr
Position Overview
The Temporary Patient Service Representative will support front-office operations by managing patient interactions, scheduling logistics, and serving as a liaison between physicians, patients, and clinical teams. The ideal candidate can work well under pressure, take initiative, and provide a welcoming experience while supporting the Office Manager.
Responsibilities Of The Temporary Patient Service Representative
Assist the Manager with maintaining medical inventory and placing orders for supplies as needed.
Answer or refer inquiries appropriately.
Perform patient intake and check-out procedures.
Obtain all appropriate patient consent forms.
Schedule patient visits and tests.
Collect co-pays and outstanding balances.
Maintain a general understanding of billing and insurance processes.
Verify insurance information, benefits, referrals, and eligibility.
Request prior authorizations.
Interface with commercial and federal/state payers to verify patient coverage.
Enter patient data into PMS and EMR systems.
File medical charts.
Maintain a clean and organized reception area.
Assist other administrative and clinical staff as needed.
Comply with all practice procedures and protocols.
Provide immediate service recovery by taking ownership of issues, resolving them when appropriate, and escalating to the Office Manager or Front Desk Supervisor when necessary.
Provide patients with and interpret patient rights and responsibilities.
Required Experience/Skills For The Temporary Patient Service Representative
Must be able to work in a fast-paced environment.
Must be able to work with minimal supervision.
Strong attention to detail.
Strong verbal and written communication skills.
Proficiency in Microsoft Office.
Previous medical office experience required.
Ability to commute to other local offices as needed.
Preferred Experience/Skills For The Temporary Patient Service Representative
3 years of experience in a medical office setting.
Experience utilizing EMR systems.
Education Requirements
High school diploma or equivalent is required.
Bachelor’s degree is preferred.
Benefits
Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).
Worksite address
bowie, MD, 20721, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.