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Job description
Tenant Services CoordinatorAs a Tenant Services Coordinator, you will work in tandem with property leadership and others as applicable to meet the tenant service needs of the building. Including but not limited to administrative support of the building management office, lease administration, reporting, filing, general accounting, and maintenance of office supply inventory. This role is instrumental in ensuring members of the building management team are responsive to tenants and ownership.Job Responsibilities:Tenant Relations:Promote rapport with tenants, visitors and building staff through professional, courteous, and helpful engagementDraft necessary letters, memos, and other communication for Property Management approvalEnsure overall high-quality customer service for tenants, including work orders and tenant requests: ensure tenant problems and concerns have been addressed by other members of the team in a timely and satisfactory manner.Help coordinate building events as required (I.e., Fire drills, tenant appreciation, holiday lunches ect.)Assist in all general office duties involved in maintaining service to the tenants and ownershipAdministration:Assist property management team with preparation of monthly client reportsUpdate spreadsheets regarding certificates of insurance for tenants, vendors and contractors, track expiration dates and coverage for all.Maintain and update emergency and tenant contact listsEnsure proper multi-tenant floor signage for all building common areasManage inventory of office supplies- order building and office supplies as needed.Program building access cardsMaintain lease, vendor and building files. Create new files as needed.Open, stamp, distribute mailGeneral Accounting:Prepare weekly Cash Flow Report, in addition to monthly closing reports for accounts payable and accounts receivableCode invoices, setup vendors in Yardi payable systemsDeposit, track and enter rent payments (Skyline)Resolve vendor calls or issues regarding payment of invoiceMail out checks to vendors for payment as neededJob Qualifications:At least two years of relevant experience. Two to four year degree preferred.Proficient in Microsoft Office Suite (Excel, PPT, Word and Outlook)Detail oriented, strong interpersonal, organizational, and typing skillsUnderstanding of basic accounting preferredAbility to multi-task, prioritize and be self sufficientMust be customer orientated, professional and courteous with an excellent phone etiquetteThis position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.About Lincoln Property CompanyLincoln Property Company ("Lincoln") is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-used properties, throughout the United States, United Kingdom, and Europe. Lincoln's combined management and leasing portfolio on behalf of institutional clients includes more than 562 million square feet of commercial space. In addition to providing third-party real estate services, Lincoln has completed over 164 million square feet of development since its inception in 1965 and has another $19.5 billion currently under construction or in the pipeline.All job offers are contingent on completion of a background check and proof of eligibility to work in the United States. By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with the companies privacy policy.
Worksite address
washington, DC, 20310, US
Who can apply
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