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Job description
Raintree Country Club
Charlotte, NC 28277, USA
Description
Position Overview
Raintree Country Club is seeking an experienced and enthusiastic Tennis Pro Shop Manager to oversee the daily operations of our racquet sports retail environment. This role is essential in delivering an exceptional member experience while supporting the continued growth of tennis and pickleball programming at Raintree.
The ideal candidate is service-driven, highly organized, knowledgeable in racquet sports retail, and thrives in a private club setting.
Pay Range: $20-$22 hourly
Key Responsibilities
Manage all daily operations of the Tennis Pro Shop, including opening and closing procedures
Deliver outstanding customer service to Raintree members, guests, and program participants
Oversee retail sales, inventory management, and merchandising for tennis and pickleball
Order, receive, price, and merchandise apparel, equipment, accessories, and footwear
Operate and manage POS systems, cash handling, and sales reporting
Maintain demo racquet programs and coordinate restringing services
Assist members with court reservations, lesson registrations, and program inquiries
Promote and support tennis and pickleball lessons, clinics, leagues, camps, and tournaments
Collaborate closely with the Director of Racquet Sports and teaching professionals
Support junior programs, USTA teams, pickleball programming, and special events
Train and supervise part-time pro shop staff as needed
Ensure the pro shop is consistently clean, organized, and visual appeal
Communicate effective is ?? (typo? maybe "communicate effectively")
Qualifications
Previous pro shop, retail management, or customer service experience (country club preferred)
Strong knowledge of tennis and/or pickleball equipment, apparel, and trends
Excellent communication, organizational, and interpersonal skills
Ability to multitask and work efficiently in a fast-paced environment
Comfortable using POS systems and basic sales reporting tools
Flexible availability including evenings, weekends, and holidays
Professional appearance and demeanor suitable for a private club environment
Preferred Experience
Tennis or golf pro shop experience
Inventory control and merchandising experience
Familiarity with junior programs, leagues, and tournament operations
Competitive pay based on experience
Access to Raintree Country Club racquet sports facilities
Positive, team-oriented club culture with growth opportunities
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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Worksite address
charlotte, NC, 28245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.