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Job description
In this role, you will be responsible for overseeing day-to-day operations, driving performance, and ensuring outstanding customer service. This is a great opportunity for a motivated leader who thrives in a fast-paced environment and is passionate about people, process, and results.
Duties and responsibilities
Help train, motivate, and provide inside sales support for a team of sales representatives in a growth-oriented, fast-paced, and team-oriented environment.
Provides leadership, progressive coaching, and counseling for all associates in sales concepts, principles, and practices.
Prepare sales agents to respond to customer questions and concerns and troubleshoot issues with services or products.
Ensuring agents understand and comply with all sales objectives, performance standards, and policies.
Identifying operational issues and suggesting possible improvements.
Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary.
Preparing reports and analyzing data to assist management as they determine sales goals.
Working with other supervisors and management team members to support agents and maximize customer satisfaction and transaction sales.
Lead a team of representatives to achieve sales targets (daily, weekly, and monthly
Maintaining a proven track record of personally delivering outstanding sales results
Provide feedback for improvement and identify improper communication that needs to be corrected
Work with Team Leads to assist in coaching agents and developing future leaders
Qualifications
Previous Sales experience (5+ years)
Management experience (5+ years)
Multi-Office Management Experience (5+ years)
Previous Auto Insurance Experience Preferred
Bilingual preferred – Spanish/ English
Ability to pass criminal background screening for state licensing purposes
Strong sense of urgency
Ability to work well independently and under pressure
Excellent communication, organizational, and problem-solving abilities.
Ability to travel regularly within the territory and work a flexible schedule as needed.
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Worksite address
houston, TX, 77246, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.