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The Bungalow Hospitality Group

The Bungalow Kitchen- Operation manager

Palos Verdes Peninsula, CA

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About this opportunity

The Bungalow Hospitality Group lists this The Bungalow Kitchen- Operation manager opportunity in Palos Verdes Peninsula, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Objective/Purpose of the Position The Operation Manager supports the management team in leading daily front-of-house operations, guest experience, staff performance, and compliance for a fast-paced, elevated California bistro. The Operation Manager helps drive service standards, responsible alcohol service, and a positive team culture.

The Operation Manager works closely with the Management team  to ensure operational excellence, financial performance, and compliance with company policies and California regulations.Tasks/Responsibilities – not limited to Operations & Leadership

•  Oversee front-of-house operations during shifts, ensuring smooth and efficient service.

•  Recruit, train, schedule, and supervise FOH staff in compliance with California wage and hour laws.

•  Ensure accurate timekeeping and that non-exempt staff receive required meal and rest breaks.

•  Provide coaching, performance feedback, and documentation in partnership with the General Manager.

Guest Experience

•  Maintain a visible floor presence to ensure a high level of guest satisfaction with minimal office time  during service

•  Resolve guest concerns promptly and professionally, escalating when necessary.

•  Uphold service standards and the elevated bistro experience.

Responsible Beverage Service

•  Ensure all alcohol service complies with California ABC laws and Responsible Beverage Service (RBS) requirements.

•  Confirm staff maintain valid RBS certification and follow ID verification procedures.

•  Manage situations involving intoxicated guests and document incidents.

Financial & Administrative

•  Conduct weekly inventory. Support cash handling, POS management, daily reporting, and labor cost control. 

•   Ordering, inventory, and vendor coordination for the front of house. Focus on Bar operations. 

Compliance & Safety

•  Ensure compliance with California labor laws, health codes, and Cal/OSHA safety standards.

•  Report and document incidents, injuries, and unsafe conditions.

Worksite address

Palos Verdes Peninsula, CA, 90803, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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