About this opportunity
Alterra lists this Ticket Office Manager, Main Lodge, Winter 26-27 opportunity in mammoth lakes, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Seasonal
At Mammoth Mountain, you will live the dream! Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
~ Free skiing at all Alterra Resorts
~ Equipment Rental discount
~ Retail & Food discount
~Assist in managing daily operation of the Main Lodge Ticket Office, including Guest Experience trail for daily and season pass fulfillment, group reservations, sport school and the handing of Guest Service issue that may arises.
This includes the guest recovery for multiple Business Units either directly or indirectly working with other Business Units managers in solving guest complaints. Also includes assisting in management of staff, job sharing, daily reconciliation and balancing, and assisting Cashiers in resolving guest issues.
Guest Experience Supervision required
Extensive computer knowledge and ability to work with multiple sales platforms (knowledge of Sirius is an advantage, Microsoft operating system and moderate computer knowledge is highly desired.)
The ability to understand and react to the dynamic nature and needs of this business
Availability to work Weekends and Holidays throughout the operating season
Hourly pay rate: $24.84 to $27.04
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.