About this opportunity
Hart InterCivic lists this Tier 1–2 Tech Support & On-Site Solutions opportunity in austin, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Hart InterCivic in Austin, TX seeks a Customer Support Center Consultant Level 1 to provide Tier 1–2 support for Hart InterCivic products. You will troubleshoot issues, route, and document cases, and deliver clear, customer-friendly solutions using product documentation.
This in-person role requires a high school diploma, 2+ years of technical customer support experience, and strong English communication. Expect collaboration with multiple departments and possible after-hours support.
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Worksite address
austin, TX, 78716, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.