About this opportunity
BrightPath Associates LLC lists this Title Team Manager — Automotive Titles opportunity in city of seattle, Washington. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Title Team Manager — Automotive Titles
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
Seattle, WA | Full-Time | On-site
About the Role
Every vehicle that changes hands has to come with a clean title — and that's where this team comes in. As Title Team Manager, you'll lead the group responsible for making sure title transactions move quickly, accurately, and by the book, from the moment a title comes in the door to the moment it lands with a buyer or lienholder.
You'll own the whole process: verifying titles, handling retitles and SPOAs, chasing down lien releases, and untangling the occasional multi-state mess. It's a role for someone who can coach a team through their daily work and still roll up their sleeves when a deal gets complicated.
Your Responsibilities
Lead, coach, and develop a team of title specialists handling both private-party and dealer transactions
Manage the full title lifecycle — verification, retitling, SPOA processing, lienholder payoffs/releases, and shipment tracking
Step in on tricky title exceptions (unreleased liens, damaged or incorrect titles, superseded documents), working directly with DMVs, lenders, and lienholders across the country
Keep an eye on aged deals and make sure the oldest, most stuck transactions get prioritized
Build and maintain the SOPs, QA processes, and escalation paths that keep the team consistent and accountable
Team up with Customer Success, Operations, and Engineering to find and fix process gaps — including opportunities to automate
Track key metrics (cycle time, throughput, error rates, aged deals) and flag trends or risks to leadership
Be the go-to person for high-stakes cases: suspected fraud, ELT issues spanning multiple states, unusual lienholder demands
Stay on top of state-by-state DMV title and registration rules, and make sure your team does too
Handle the full people side: hiring, onboarding, scheduling, and performance reviews
What You Bring
3+ years working in vehicle titles, DMV operations, dealership title/registration, lien services, xzgxqkn or a similar title/escrow role
At least 1 year leading or supervising a team
Solid grasp of title, lien, and DMV processes — including ELT and SPOA — across multiple states
The organizational chops to juggle competing priorities in a fast-paced, high-volume environment
Confident, clear communicator who's comfortable talking directly with DMV staff, lenders, lienholders, and internal teams
Data-driven mindset — comfortable using metrics to spot bottlenecks and track performance
Solid Google Workspace skills (Sheets, Docs);
CRM or ops tooling experience is a bonus
A bachelor's degree is nice to have, but real-world experience matters more here
Worksite address
city of seattle, WA, 98127, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.