To-Go Specialist

Job description

Job Title

Personalities are welcome here.

You don't just serve our customers amazing food and drinks, you help make sure they have a pleasant and smooth "pick-up" experience.

So what does it take to work with us?

We already mentioned having a great personality. Throw in integrity, a relentless drive for excellence and a commitment to always doing what's right and you've got our interest.

What we offer:

50% dining privilege

Fast-paced, fun environment

Open-door communication

Ability to advance your career

Health benefits

Requirements and Qualifications

Arrives to work on time as scheduled in full uniform

Utilizes standard greetings and telephone etiquette when addressing and speaking with Guests via phone

Greets Guests and delivery drivers in a warm and friendly manner while also acknowledging all Guests that come within five feet

Follows the "To-Go" steps of service as defined in the training materials

Provides the highest level of service by adhering to all Miller's Ale House service standards

Works directly with other Team Members to ensure all Guest needs are fulfilled in a timely manner

Ensures menu knowledge to address Guests' questions, including food allergy issues, while ensuring order accuracy

Maintains a neat and organized work areas to include proper food handling and sanitation protocol

Ensures work areas are stocked and ready for the next scheduled To Go Specialist, as well as cleanliness of work area upon departure

Notifies Management immediately of any potential issue with Guests, Team Members, and/or long ticket times

Safety & Sanitation

Washes hands every 30 minutes throughout the shift

Serves all food and alcohol within accordance of company standards and state service requirements

Maintains clean and sanitized work areas

Works with Team Members to ensure that safety and sanitation protocol is being executed to company standard

Teamwork, Skills and Education

Supports other Front of House functions as needed, ensuring that everything within the 4 walls of the restaurant is every Team Member's responsibility

Positively communicates with other Team Members and Management to keep one another informed

Provides exceptional service throughout the entire shift

Possesses strong communication skills and the ability to work alone as well as with a team

Ability to multitask and work in a fast-paced environment

Ability to work with numbers and handle cash

Basic reading and handwriting skills with ability to operate the restaurant point-of-sale software

Must be a minimum of 18 years of age unless otherwise dictated by state law

Sets up Team Members for success at shift change by ensuring side work and stations are properly stocked

Physical Demands

The To-Go Specialist is expected to be able to perform the job functions with reasonable accommodation. Physical demands include:

Remain standing for extended periods of time

Bending, squatting, and lifting, up to 20 lbs., for short distances

Ability to work with varying noise levels

Frequent communication with Managers, Team Members and Guests. Must be able to exchange accurate information in these situations.

Worksite address

lakeland, FL, 33809, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.