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Job description
Administrative AssociateCapital Vacations strives for excellence in everything we do. Our mission is simple: deliver unforgettable vacation experiences to our members and guests.We're seeking an Administrative Associate to join our team in Gatlinburg, TN. This role supports multiple functions, including Front Desk, Tour Reception, and Gifting, ensuring smooth operations and exceptional guest experiences.Position DetailsPay: $18 per hourLocation: Onsite - Gatlinburg, TN Schedule: Daytime hours with weekend and most holiday availability requiredWhy Capital Vacations?In addition to competitive pay, we offer a comprehensive benefits package:Company-Paid Life Insurance & Long-Term DisabilityMedical, Dental, and Vision Coverage401(k) Retirement PlanDiscounted Vacation StaysPaid Time Off starting immediatelyWhat You'll DoWelcome and check in guests, ensuring a smooth arrival experienceAssist with payments, reservations, and itinerary planning for local attractionsProvide area information, directions, and show detailsCoordinate with vendors for entertainment, dining, and lodgingPrepare and distribute vouchers for shows and restaurantsCommunicate updates to Sales Managers and Admin LeadsMaintain accurate daily reports and tour profilesKeep the lobby clean and stocked with materialsDeliver exceptional customer service and resolve guest concernsOther duties as assignedWhat We're Looking ForStrong customer service and communication skillsAbility to multitask in a fast-paced environmentProfessional, friendly, and detail-orientedExperience in Microsoft OfficeComputer skills and working within multiple CRM'sWeekend and holiday availability requiredReady to start your career with Capital Vacations? Apply today and become part of a team that values growth, teamwork, and creating memorable experiences!
Worksite address
gatlinburg, TN, 37738, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.