Traffic Control Manager

Job description

If you enjoy building a team and relationships in a fast-paced work environment where each day is different, energetic and dynamic, then consider becoming a U-Haul Traffic Control Manager. In this role, you will handle the distribution of U-Haul equipment in your assigned market that generates an average of $15 million a year in gross revenue. Traffic Managers implement strategies by analyzing data to create a distribution plan that helps meet customer demand and future migration trends by creating inventory availability. Traffic Managers support field team members, U-Haul dealerships and customers while also managing a team of Reservation Manager Agents who help customers with their reservations. You will work through various reports that support effective equipment distribution, accurate inventory reporting and reservation management.

U-Haul Offers

Full medical coverage, if eligible

Prescription plans, if eligible

Dental and vision plans

Registered Dietitian Program, if eligible

Gym Reimbursement Program

Weight Watchers, if eligible

Virtual doctor visits

Career stability

Opportunities for advancement

Valuable on-the-job training

Tuition Reimbursement Program

Free online courses for personal and professional development at U-Haul University®

Business-travel insurance

You Matter Employee Assistance Program

Paid holidays, vacation and sick days, if eligible

Employee Stock Ownership Plan (ESOP)

401(k) savings plan

Life insurance

Critical illness/group accident coverage

24-hour physician available for kids

MetLaw Legal Program

MetLife auto and home insurance

Mindset App Program

Discounts on cell phone plans, hotels and more

LifeLock identity theft protection

Savvy consumer-wellness programs - from health-care tips to financial wellness

Dave Ramsey’s SmartDollar Program

U-Haul Federal Credit Union membership

Traffic Control Manager Responsibilities

Help provide certainty to customers, field team members and U-Haul dealerships through reservation management and the distribution of U-Haul trucks, trailers, towing and U-Box portable storage.

Coordinate the placement of reservations and equipment based on customer demand and equipment productivity.

Analyze data and formulate strategies that help balance equipment within your market.

Work with rate analysts at U-Haul corporate offices and other traffic control managers on balancing inventory to help increase gross revenue managing equipment pricing that will maximize the servicing of more customers

Hire, mentor and lead a team of reservation managers that support your markets' distribution strategy while providing outstanding customer service and problem-solving abilities to customers U-Haul dealerships and field team members.

Skills And Qualifications

High school diploma or equivalent

Management and team-building experience (2 years minimum)

Customer service-oriented with an analytical mind

Excellent communication, listener, interpersonal, leadership, coaching and conflict-resolution skills

Proficiency in office etiquette that helps support and maintain regional Traffic Department standards

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Who can apply

Review the original listing for work authorization, qualifications and employer requirements.