Job description
If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.
About MarketStar:
In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.
We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth, as well as how you can make an impact by driving growth for your team.
About the Training Lead - Dropbox:
MarketStar is seeking a Training Lead to support our Dropbox team. The Training Lead handles creating and delivering training content to our new hire and tenured sales representatives, managers, and support staff. The Training Lead will interface with various external and internal stakeholders to ensure an accurate representation of our vision and strategy in the training environment. They assure our training experience is relevant by adapting delivery methods to class needs, keeping up to date with the latest product knowledge, and thrives in a collaborative and feedback-based environment.
Location:UT (Remote)
What Will You Do?
Execute versus a monthly/quarterly target in the small to medium enterprise segment
Delivers new hire training to onboarding sales representatives via in-person, virtual video based, one-on-one, and group sessions across international regions
Manage and iterate training content using various design platforms
Proactively identifies challenges and issues faced by managers and front-line employees where training processes/content could be improved
Strategizes with sales managers to address training needs and areas of opportunity
Provides feedback on trainee performance and growth
Works with cross-functional stakeholders, both internal and external clients to achieve program initiatives
Pivot training delivery based on feedback from internal and external clients
Perform other related duties as assigned
Use an LMS to enroll learners, track learning paths and training progress
What Will You Need to Succeed?
Background in corporate or sales training
Ability to adapt delivery to adult learning styles
Direct, B2B, chat, or tele-sales experience required, previous cloud solution experience preferred
Internal applicants must be exceeding metrics in current position
Bachelor’s degree or equivalent experience preferred
Excellent verbal, written, interpersonal, and organizational skills,
Maintain positive and energetic demeanor to promote learner engagement
Proficient in Salesforce, Microsoft Office, and Google products (Gmail, Forms, Sheets, etc.)
Results oriented with the ability to motivate others and drive performance
Ability to multitask and successfully operate in a fast paced, team environment; adjusting priorities as needed
What We Offer:
In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:
Structured learning and career development programs
Mental health program
Generous Paid Time Off policy
Paid medical leave
Child/Dependent care reimbursement
Education reimbursement
401k match, hardship loan program, access to financial wellness advisor
Comprehensive healthcare coverage including medical, dental, and vision
MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at forassistance.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.