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Department of Education Headquarters

Training Specialist GS-1712-13 FPL GS-13 (DE)

San Francisco, CA · Denver, CO

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Summary

This position is located in the U.S. Department of Education (ED), Federal Student Aid (FSA). FSA is responsible for managing the student financial assistance programs authorized under Title IV of the Higher Education Act of 1965. These programs provide grant, work-study, and loan funds to students attending college or career school.

Responsibilities

APPLICATION LIMIT: This vacancy announcement is limited to the first 200 applications received and will close at 11:59PM Eastern Time on the day that we receive the 200 application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first. We encourage you to read this entire vacancy announcement prior to submitting your application. As Training Specialist GS-1712-13, you will be responsible for: Developing courses meeting the needs of the intended audience ensuring learning objectives are met and content is accessible (considering learning styles, comprehension levels, etc.). Taking complex and/or ambiguous information/content and designing a clear and concise product which is appealing and easily understandable. Collaborating with various internal and external stakeholders (including subject-matter experts) determining the most effective solution for training/development activities or application of existing training programs/developmental activities (including simulations, e-learning and blended learning solutions). Researching and adapting various approaches marketing relevant training and developmental activities to intended audiences. Conceptualizing, designing, and producing visual or multi-media solutions supporting or marketing various learning and development products (e.g., charts/graphs, flow diagrams, infographics, presentation visuals, posters, cover art, logos, web or SharePoint pages, and videos).

Qualifications

You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement. If you are a current federal employee, you must meet all time-in-grade and time-after competitive appointment qualifications within 30 days of the closing date of this vacancy announcement. To verify that you meet these requirements, we will review your responses to the core eligibility questions on the occupational questionnaire, as well as your submitted resume and required documents. To make an accurate determination, you will need to include on your resume your federal position title, pay plan, occupational series, grade level, agency, dates for which you held the grade level (stated as MM/YYYY to MM/YYYY, OR MM/YYYY to PRESENT), and total hours worked per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Minimum Qualification Requirements You may meet the minimum qualifications for the GS-13, if you possess the specialize experience. Specialized Experience for the GS-12 One year of experience in either federal or non-federal service that is equivalent to at least a GS-12 performing two (2) out of three (3) of the following duties or work assignments: 1. Experience routinely training financial aid professionals at financial aid nights or other professional financial aid conferences either in person or online through webinars, demos, tutorials, templates, job aids, training materials, and other media. 2. Experience working in training design and development in the context of constantly evolving requirements, principles, and adult learning concepts. 3. Experience with training or managing financial aid systems and programs at an Institution of Higher Education, an associated organization, or the Department of Education. Knowledge, Skills, and Abilities (KSAs) The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement). 1. Ability to show experience developing synchronous, asynchronous (instructor- led training, e-learning, and educational simulations), and blended learning solutions for adults in the workplace, including but not limited to scenario based or simulation based learning, micro-learning, multi-media solutions, and other continuous learning options. 2. Knowledge of the administration of the Higher Education Act, Title IV student aid programs including a knowledge of the mission, organization and work processes of Federal Student Aid's programs and their relationship to the training and development process. 3. Ability to communicate effectively and efficiently verbally and in writing to convey technical and non- technical information to diverse levels of learners. 4. Skill in composition, typography, imagery, messaging, and branding of student financial aid training products.

Requirements

The U.S. Department of Education (ED) has interagency agreements (IAAs) with other agencies to ensure efficient delivery of funded programs and activities and move closer to fulfilling the President's promise to return education to the states. Employees may receive detail assignments to these agencies in support of the IAAs. Condition of Employment: As a condition of employment for accepting this position, you may be required to serve a probationary period or trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: - your performance and conduct; - the needs and interests of the agency; - whether your continued employment would advance organizational goals of the agency or the Government; and - whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period OR trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Key Requirements: Must be a US Citizen. Males 18 and over must be registered with the Selective Service. Must complete a Background Investigation and Fingerprint check. Must be determined suitable for federal employment. Relocation expenses will not be paid. You may be subject to serve a one-year probationary period. You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. We will consider all qualifying experience, including any volunteer experience.

Education

Education Requirements: Undergraduate and Graduate Education: Major study -- education or a subject area related to the position to be filled or Experience that demonstrated a practical knowledge of the subject area of the position and of the methods and techniques of instruction. Examples of qualifying specialized experience include: Teaching or instructing in an adult education program, secondary school, college, military installation, or industrial establishment in the appropriate field(s). Supervising or administering a training program. Development or review of training/course materials, aids, devices, etc., and evaluation of training results. Work in the occupation or subject-matter field of the position to be filled that required training or instructing others on a regular basis. Education cannot be substituted for experience for this position and grade level. Foreign Education: Education completed in foreign colleges or universities may be used to meet education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. If you are using foreign education to meet qualification requirements, you must submit a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, please click Foreign Education.

Benefits

As an ED employee, you will also benefit from our family-friendly work environment. As part of our commitment to maintain a work life balance, we offer excused leave for Parent/Teacher Conferences (3 hours); excused leave for annual health screenings (4 hours); and matching leave for community volunteer service. Other flexibilities that may be available to you include alternative work schedules. You may be eligible to receive a recruitment incentive for this position. To receive this incentive payment, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon. You may be eligible to receive a relocation incentive for this position. To receive this incentive payment, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon. You may be eligible to participate in the Student Loan Repayment Program as a recruitment incentive for this position. To receive student loan repayments, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon.

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