Training Systems Analyst

About this opportunity

Hays Electrical Services lists this Training Systems Analyst opportunity in houston, Texas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

With over 18 years of experience, Hays Electrical Services is a nationally recognized electrical contractor delivering high-quality, safe, and reliable electrical solutions across commercial, industrial, and specialty markets. Licensed in multiple states and trusted by leading general contractors, Hays is built on a foundation of safety, excellence, drive, communication, and client focus. Our mission is simple: to make ourselves indispensable to our customers. We achieve this by investing in our people, continuously improving our processes, and delivering results that set the standard in the electrical contracting industry.

Hays Electrical Services is seeking a Workday System Analyst to support both the implementation and ongoing optimization of our Workday HCM platform. Reporting to the Workday System Administrator, this role starts by supporting the active implementation — assisting with testing, data validation, documentation, and end-user readiness — and then transitions into the continuous improvement phase that follows go-live: identifying process gaps, resolving day-to-day system issues, building and refining reports, supporting release testing, and helping HR, Payroll, and business stakeholders get more value out of the system over time. This is a strong fit for someone who wants to build deep Workday functional expertise across a full system lifecycle, working closely with a senior administrator on a platform that will evolve well beyond its initial launch.

Assist the Workday System Administrator and implementation partner with configuration tasks under direction, including entering business process steps, condition rules, and organizational data

~ Support data conversion activities: reviewing legacy data extracts, assisting with data mapping, and helping reconcile converted data against source systems

~·Build and execute test scripts for unit testing, system integration testing (SIT), and user

~ acceptance testing (UAT); Help prepare and validate parallel payroll and benefits testing materials

~ across HR, Payroll, and IT

~ Help develop end-user training materials, job aids, and FAQs ahead of go-live, and assist in

~ delivering training sessions

~ Provide hyper care support immediately following go-live, triaging incoming issues and routing or

~ Partner with the Workday System Administrator and HR/business stakeholders to identify

~ opportunities to streamline business processes, reduce manual workarounds, and improve data

~ Analyze existing business process configurations (approval chains, condition rules, notifications)

~ Document current-state processes and pain points; actionable configuration or reporting requirements

~ Assist in evaluating new Workday functionality (newly released features, additional modules) for

~ Build, maintain, and troubleshoot custom reports (Advanced, Matrix, Composite) and calculated

~ fields to meet recurring and ad hoc HR, Payroll, and business reporting needs

~ Conduct regular data quality audits (e.g., missing data, duplicate records, business process

~ Support semi-annual Workday release testing: review release notes for relevant changes, build

~ test scripts, execute regression testing, and document results

~ Participate in sandbox/preview testing of new configuration, integrations, or enhancements before

~ production deployment

~ Assist with user acceptance testing (UAT) coordination for enhancement projects, including

~ Serve as a first point of contact for Tier 1/2 Workday support tickets from HR, managers, and

~ triage and resolve routine issues, escalating complex configuration issues to the

~ Maintain and update end-user job aids, FAQs, and training materials as processes change

~ Deliver informal training or refresher sessions to HR staff and managers on system functionality

~ Track recurring ticket themes to identify systemic issues or additional training needs

~ Maintain accurate documentation of business process configuration, report inventories, and

~ Support adherence to data governance and security standards established by the System

~ Key Performance Indicators (KPIs)

~ Test script completion: percentage of assigned unit/SIT/UAT test scripts completed on schedule (target: 100% by each testing milestone)

~ Defect documentation quality: percentage of logged defects with clear reproduction steps

~ requiring no rework/clarification (target: Data reconciliation accuracy: percentage of assigned data conversion records reconciled without

~ discrepancy against legacy source data (target: window (target: same business day)

~ Ticket resolution time: average time to resolve Tier 1/2 support tickets (target: within 1-2 business

~ Administrator (target: review (target: each bi-annual release, with zero critical post-release defects attributable to untested areas

~ Data quality trend: reduction in recurring data quality issues identified in quarterly audits (e.g.,

~ Training and documentation currency: percentage of job aids/FAQs reviewed and updated within

~periodic survey (target: Bachelors degree in Human Resources, Information Systems, Business Administration, or a related field, or equivalent combination of education and experience.

~2 years of experience supporting Workday platform including support, reporting, testing, or

~ configuration exposure.

~ Prior participation in a system implementation, upgrade, or optimization project is a plus;

~ candidates without implementation experience should demonstrate strong aptitude for structured

~ testing and documentation work.

~ Working knowledge of Workday HCM Core navigation, business process framework, and basic

~ Experience building reports in Workday (Advanced Reports, Matrix Reports; Composite Reports

~ and calculated fields a plus).

~ Familiarity with Workday business process configuration (approval chains, condition rules)

~ sufficient to assist with configuration under guidance and to identify and describe issues.

~ Comfortable supporting test script development and execution (unit, SIT, UAT) and documenting defects clearly

Experience in an HR, Payroll, or HR Operations function is a plus.

Workday Pro Certification (or in-progress certification) in HCM Core or a functional module.

Exposure to Workday Studio, XML, or SQL.

While performing the duties of this job, the employee is regularly required remain a stationary position over 75% of the time, constantly operates a computer and other office productivity machinery which can include a copy machine or printer, frequently communicates with internal and external contacts, and must be able to exchange accurate information. The employee is occasionally required to move about inside the office to access file cabinets, office machinery, and handle up to 20 pounds (files or office supplies). Why Join Hays Electrical Services?

At Hays Electrical Services, you’re joining a team that values professionalism, accountability, and growth. Comprehensive health, dental, and vision insurance

Generous paid time off and company holidays

Hays Electrical Services, Inc.,

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.