About this opportunity
JPMorgan Chase lists this Transaction Specialist II - Deposit Review Operations / Weekend Shift opportunity in indianapolis, Indiana. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Transactions Specialist II In Deposit Review OperationsHelp protect customers and the firm by ensuring deposits made through self-service channels are accurate and negotiable. Join a fast-paced, technology-driven team known for strong controls and continuous improvement.As a Transactions Specialist II in Deposit Review Operations (DRO) within Payment Services, you will review transaction images deposited through self-service platforms (e.g., ATMs and Mobile Quick Deposit) for negotiability criteria. You'll use multiple computer applications to complete work in a high-production environment with defined quality and performance standards. This role requires comfort with detailed procedures, repetitive workflows, and strong focus on speed and accuracy. You'll also have opportunities to cross-train with our Exceptions & Returns team after mastering core responsibilities.Job responsibilities:Review check/deposit images from self-service platforms for negotiability criteriaApply established guidelines and decision criteria consistently and accuratelyMeet targeted production and quality performance standards in a fast-paced environmentNavigate multiple computer applications to complete technology-based processing tasksFollow detailed procedures and step-by-step instructions with high attention to detailIdentify exceptions/issues and take appropriate action based on documented criteriaMaintain accuracy while processing work in a specific, repetitive sequencePartner closely with the Exceptions & Returns team to support end-to-end outcomesParticipate in cross-training and cross-utilization opportunities as availableSupport business needs through overtime as requiredRequired qualifications, capabilities, and skills:High School Diploma or GEDAbility to work effectively in a production environment with performance metricsStrong attention to detail with a focus on accuracy and risk awarenessSelf-motivated and dependable; able to consistently meet monthly targetsComfort working in a repetitive, structured workflow with clear proceduresBasic knowledge of banking transactions and check handling/autonomy conceptsComputer familiarity and dexterity (keyboard/mouse, multiple applications)Strong analytical and problem-solving skillsAbility to follow written instructions and make decisions using established criteriaFlexibility to work overtime as neededPreferred qualifications, capabilities, and skills:Proficiency with Windows operating systemsExperience with Microsoft Office toolsPrior experience in banking operations, transaction processing, or back-office functionsExperience working with quality and productivity targets in a high-volume environmentSchedule: Thursday, Friday, Monday, 10am – 6:30pm in office and Saturday and Sunday 8am-4:30pm work from homeShift differential: 10%This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.About UsChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.Equal Opportunity Employer/Disability/VeteransAbout the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Worksite address
indianapolis, IN, 46231, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.